Work Placement Task

Learner Instructions 4

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Work Placement Task

Submission details

Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s

Pre-Assessment Checklist

The purpose of this checklist

The pre-assessment checklist helps you determine if you are ready for assessment. Your trainer/assessor must review the checklist with you before you attempt the assessment task. If any items of the checklist are incomplete or not clear, your trainer/assessor must provide relevant information to you to ensure you understand the requirements of the assessment task. You must ensure you are ready for the assessment task before undertaking it.

Section 1: Information for Students

☐ Make sure you have completed the necessary prior learning before attempting this assessment.

☐ Make sure your trainer/assessor clearly explained the assessment process and tasks to be completed.

☐ Make sure you understand what evidence is required to be collected and how.

☐ Make sure you know your rights and the Complaints and Appeal process.

☐ Make sure you discuss any special needs or reasonable adjustments to be considered during the assessment.

☐ Make sure that you have access to a computer and the internet.

☐ Make sure that you have all the required resources needed to complete this assessment task.

☐ The due date of this assessment task will be provided by your Trainer/Assessor.

☐ In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the trainer/assessor. Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work.

☐ The request for an extension to submit your assessment work must be made before the due date.

Declaration (Student to complete)

☐ I confirm that the purpose and procedures of this assessment task has been clearly explained to me.

☐ I confirm that I have been consulted about any special needs I might have in relation to the assessment process.

☐ I confirm that the criteria used for this assessment has been discussed with me, as have the consequences and possible outcomes of this assessment.

☐ I confirm I have accessed and understand the assessment information as provided in YES College’s Student Handbook.

☐ I confirm I have been given fair notice of the date, time, venue and/or other arrangements for this assessment.

☐ I confirm I am ready for assessment.

Student Name: ______________________________________

Student Signature: ___________________________________

Assessment type:

· Skills Test – Report

Instructions provided to the student:

Assessment task description:

This is the fourth (4) task you must successfully complete to be deemed competent in this unit of competency.
This assessment task comprises of a report.
You are required to contribute to organisational performance development through contribution to planning, development and coordination of performance development programs in this assessment task.
You must attempt all criteria to the required level, e.g. the assessment criteria mentioned in the performance checklist needs to be deemed satisfactory in this task.
You will receive your feedback within 7 days of submission, and you will be notified by your Trainer/Assessor when your results are available.

Applicable conditions:

You will be assessed independently on this assessment task.
No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Yet Satisfactory.
As you complete this assessment task, you are predominately demonstrating your knowledge and skills to your trainer/assessor.
The trainer/assessor may ask you relevant questions during this assessment task.

Resubmissions and reattempts:

If you are unable to achieve a satisfactory result for this task on your first attempt, two more resubmissions are permitted before you are deemed not yet satisfactory in this task.
You must speak to your trainer/assessor if you have any difficulty in completing this task and require reasonable adjustments.
For more information, please refer to YES College’s Student Handbook.

Purpose of the assessment:

The purpose of this assessment task is to assess the skills and knowledge essential to contribute to the planning, development and coordination a of performance development program in a range of contexts and industry settings.

· Skill to establish a management structure

· Skill to determine support structures

· Skill to establish methods and resources to achieve designated outcomes

· Skill to develop appropriate tools and resources for organisational performance development program

· Skill to establish organisational performance development policies and procedures

· Skill to coordinate organisational performance development communications

· Skill to evaluate and document results of organisational performance development program.

Task instructions:

This assessment task aims to assess the skills essential to complete a set of activities to contribute to the organisational performance development program for the organisation in the workplace.
You will take on the role of the HR Manager.
Your trainer/assessor will assign a Supervisor to you.
Your trainer/assessor will assign the role of the customer service team members and other stakeholders to the staff members.
You will have the responsibility to manage the team members.
For meetings:
- Your trainer/assessor will supervise/observe the meeting as well
- You student must complete the meeting agenda, meeting minutes and associated templates
You must use the templates provided to document your responses.
You must follow the word limits specified in the templates.
Your trainer/assessor must assess you using the performance checklist provided.

Work placement task:

This assessment task requires you to take on the HR Manager in a simulated environment set up by your Assessor.

In this assessment task, you will be required to demonstrate your skills and knowledge to contribute to organisational performance development through contribution to planning, development and coordination of performance development programs in a simulated environment set up by your Assessor.

This includes:

Creating a management structure
Determining support structures
Devising strategies and resources to attain the desired results
Creating relevant tools and resources for a program of organisational performance development
Designing rules and procedures for organisational performance development
Co-ordinate communications for organisational performance growth
Assessing and documenting the outcomes of the organisation’s performance development program.

To do so, you are required to complete the following activities.

Activity 1: Contribute to the establishment of organisational performance planning
Activity 2: Contribute to the development of organisational performance development program tools and materials
Activity 3: Coordinate organisational performance development communications
Activity 4: Evaluate and document the results of the organisational performance development program.

Assessment environment

This assessment task must take place in an environment set up by the Assessor that accurately represents workplace conditions. The simulated environment must meet the following assessment criteria.

Assessment criteria:

Your trainer/assessor will ensure that the simulated environment meets the following assessment criteria.

Opportunities for students to:	Yes/No/NA
A simulated workplace that replicates real workplace conditions to allow demonstration of the assessment activities.
The simulated workplace must allow the student to contribute to the planning, developing, and coordinating of a performance development program for the work area or department. The work areas can be: Marketing department Finance department HR department
The simulated workplace must provide the student with access to the following document and resources. A Supervisor to provide the student with assistance throughout the assessment activity. A team consisting of at least two (2) team members from the department selected, not including the student. Two (2) stakeholders The following equipment and resources to administer the development of a WHS system: Computers and internet for all participants and students MS Office Printer Communication technology such as video-conferencing tools used Job descriptions of the team members. Templates to complete this assessment task (Provided in assessment task)
Standard operating/workplace procedures related to human resource management
Use up-to-date software and equipment
Work within stated timelines to meet deadlines
Workplace environment to work with others in a team
Simulated workplace must provide the student with the opportunity to analyse the organisational environment
Workplace environment to sufficient to communicate with diverse groups
Workplace sufficient to work independently and manage workload

Workplace simulated scenario

Your workplace has not been able to manage the performance of the staff members. This has severely affected your workplace. To achieve the strategic objectives, it must plan and develop a robust performance development program that will allow the workforce to acquire new skills, sharpen existing ones, perform better, and increase productivity to be better leaders.

The training organisation has analysed that they have lacked in this area due to incompetent processes in place to plan and develop organisational performance development. Since a training organisation is the sum total of what workforce achieve individually, training organisation should do everything in their power to ensure that workforce perform at their peak. The training organisation wants to have detailed and thorough procedures to develop and maintain a performance development program.

This includes:

Creating a management structure for the performance development program
Determining support structures for the performance development program
Devising strategies and resources to attain the desired results
Creating relevant tools and resources for a program of organisational performance development
Designing rules and procedures for organisational performance development
Co-ordinate communications for organisational performance growth
Assessing and documenting the outcomes of the organisation’s performance development program.

Job responsibilities:

Your supervisor wants you to contribute to organisational performance development through contribution to planning, development and coordination of performance development programs.

As part of your job role, you have the following roles and responsibilities:

Determine benefits and need for organisational performance development.
Specify organisational performance development program purpose and its objectives.
Consult with key stakeholders and develop organisational performance development program plan with appropriate outcomes.
Design management structures and wider support requirements.
Establish organisational performance development program modes and methods.
Determine methods and resources required to report organisational performance development program outcomes.
Develop means to report and collate outcomes of organisational performance development.
Develop a range of tools and resources according to organisational performance development program modes and methods.
Establish organisational performance development procedures.
Establish procedures and requirements encompassing key accountabilities and responsibilities.
Consult with relevant stakeholders and establish plans required for personal growth.
Address cultural differences and diversity issues in all organisational performance development communications.
Use data and reporting tools and monitor organisational performance development.
Ensure Record-keeping and reporting requirements according to organisational policies and procedures.
Evaluate organisational performance development program against agreed outcomes and report through relevant management structures.

Document improvement opportunities for future organisational performance development programs based on program evaluation.

Work placement task:

This assessment task requires you to take on the HR Manager in a simulated environment set up by you Assessor.

This includes:

Creating a management structure
Determining support structures
Devising strategies and resources to attain the desired results
Creating relevant tools and resources for a program of organisational performance development
Designing rules and procedures for organisational performance development
Co-ordinate communications for organisational performance growth
Assessing and documenting the outcomes of the organisation’s performance development program.

To do so, you are required to complete the following activities.

Activity 1: Contribute to the establishment of organisational performance planning
Activity 2: Contribute to the development of organisational performance development program tools and materials
Activity 3: Coordinate organisational performance development communications
Activity 4: Evaluate and document the results of the organisational performance development program.

The trainer/assessor will supervise and observe the student performing each activity or assign a supervisor.

Supervisor roles and responsibilities: The Supervisor is the individual who supervises or is in charge of the organisation. They belong to a higher rank or status. Their job role and responsibilities are:

Assist you in understanding the task requirements.
Provide you with information about job roles and responsibilities.
Provide you with the required information to complete the assessment activities.
Supervise you in completing the assessment task and requirements.
Provide feedback based on the outcomes of assessment activities.

Note: Each student will be assessed individually for all assessment activities.

Timeframe to complete the work placement task:

Your Assessor will advise you of the due dates of this assessment.

Task requirements

You will be assessed on your technical knowledge and skills to complete this work placement task.
You will be assessed on meeting your job role and responsibilities
You must follow the instructions provided by the supervisor.
The task must be completed in the specified timeframe.

Activity 1: Contribute to the establishment of organisational performance planning

This activity requires you to contribute to the establishment of organisational performance planning.

To do so, you are required to follow the steps given in Checklist 1 and complete the templates associated with each step.

The supervisor or trainer/assessor will:

Supervise and observe the student performing this activity.
Place a tick mark against each step given in the checklist after you perform/implement the steps.
Sign off the checklist and ask you for the submission of templates associated with each step.

For trainer/assessor: For the simulated environment

The trainer/assessor or supervisor must ensure that the student is made familiar with the existing workplace practices.
The trainer/assessor must ensure that the student has access to the workplace equipment and resources.
The trainer/assessor or supervisor must ensure that the student has been assigned or nominated two (2) internal stakeholders.
The trainer/assessor or supervisor must ensure that the student is provided with the opportunity to consult with the internal stakeholders during the development of the performance development program.
The trainer/assessor or supervisor must observe the student performing the activity.

Checklist 1: Contribute to the establishment of organisational performance planning.

Steps

Place a tick mark, once completed

Step 1: Document the following details regarding your workplace in template 1

Name of the organisation.
Contact details
Department or work area of operation.

Step 2: Determine the advantages and necessity of organisational performance development.

· Analyse the information given in the case study and determine the need for organisational performance development in Online Media Solutions.

· Conduct online research and determine any five (5) benefits of organisational performance development for Online Media Solutions.

· Document the following using Template 2.

o Need for organisational performance development in Online Media Solution

o Five (5) benefits of organisational performance development.

Step 3: Develop an organisational performance development program for Online Media Solutions.

Follow the guidelines provided to prepare the organisational performance development program.

· The organisational performance development program must be developed using Template 3.

· Word-limit to complete the performance development program is 800-1000 words.

· To develop the organisational performance development program, you must:

o Determine the purpose and objectives of the performance development plan.

o Establish appropriate management structures and wider support requirements.

o Determine the modes and methods of the organisational performance development program.

o Determine the methods and resources needed to report the outcomes of the organisational performance development program.

o Develop means for reporting and collating outcomes of organisational performance development

· The performance development program must include the following:

o Purpose and objectives of the performance development program.

o Intended outcomes of the organisational performance development program plan

o Management structures and wider support requirements.

o Responsibilities of the managers

o Relevant legislation

o Three (3) modes and methods to conduct performance reviews.

o Methods and resources needed to report the outcomes of the organisational performance development program.

o Means for reporting and collating outcomes of organisational performance development.

Step 4: Conduct a meeting and consult the internal stakeholders of the workplace.

Follow the meeting process provided.

Before the meeting

1. Create a meeting agenda that encourages the stakeholders to provide feedback on the performance development processes.

Confirm the meeting time and place with the trainer/assessor.
Use the meeting agenda template provided to prepare the meeting agenda.

2. E-mail the organisational performance development program prepared in Step 3 along with the meeting agenda to the stakeholders and request confirmation for the meeting.

During the meeting

1. Welcome the participants

2. Discuss the following with the internal stakeholders.

· Purpose and objectives of the performance development program.

· Management structures and wider support requirements.

· Responsibilities of the managers

· Relevant legislation

· Three (3) modes and methods to conduct performance reviews.

· Methods and resources needed to report the outcomes of the organisational performance development program.

· Means for reporting and collating outcomes of organisational performance development.

3. Clarify the understanding of staff members.

4. Request feedback on the workforce philosophies, values and policies from the stakeholders.

After the meeting

1. Summarise the agreed outcomes using the meeting minutes template provided.

Sign off:

Supervisor’s signature:

Sign-off date:

Template 1: Workplace details

Workplace details

Name of the organisation.

Contact details

Department or work area of operation.

Template 2: Advantages and necessity of organisational performance development

Advantages and necessity of organisational performance development (200-300 words)

Need for organisational performance development in Online Media Solution

Five (5) benefits of organisational performance development

Template 3: Performance development program

Performance development program (800-1000 words)

Purpose and objectives of the performance development program.

Management structures and wider support requirements.

Responsibilities of the managers

Relevant legislation

Three (3) modes and methods to conduct performance reviews.

Methods and resources needed to report the outcomes of the organisational performance development program.

Means for reporting and collating outcomes of organisational performance development.

MEETING AGENDA TEMPLATE:

Meeting/Project Name:
Date of Meeting: (MM/DD/YYYY)		Time:
Meeting Facilitator:		Location:

1. Meeting Objective

2. Attendees
Name	Department/Division	E-mail	Phone

3. Meeting Agenda
Topic	Owner	Time

4. Pre-work/Preparation (documents/handouts to bring, reading material, etc.)
Description	Prepared by

MEETING MINUTES

Meeting Minutes:
Date of Meeting: (MM/DD/YYYY)			Time:
Minutes Prepared By:			Location:
1. Meeting Objective

2. Attendance at Meeting
Name	Department/Division			E-mail			Phone



3. Agenda and Notes, Decisions, Issues
Topic						Owner		Time



4. Action Items
Action						Owner		Due Date




5. Next Meeting (if applicable)
Date: (MM/DD/YYYY)		Time:			Location:
Objective:

Performance Checklist

For Activity 1, your Assessor will look for evidence that you have:

a) Determined the advantages and necessity of organisational performance development.

· Analysed the information given in the case study and determine the need for organisational performance development.

· Conducted online research and determine any five (5) benefits of organisational performance development for the workplace

b) Developed an organisational performance development program for workplace.

Followed the guidelines provided to prepare the organisational performance development program.

· Determined the purpose and objectives of the performance development plan.

· Established appropriate management structures and wider support requirements.

· Determined the modes and methods of the organisational performance development program.

· Determined the methods and resources needed to report the outcomes of the organisational performance development program.

c) Consulted the following internal stakeholders.

Discussed and consulted with managers regarding the organisational performance development program developed in Step 2.
Used listening and questioning to confirm and clarify understanding.
Requested them to provide feedback on the organisational performance development program.
Answered the questions asked by managers.

Activity 2: Contribute to the development of organisational performance development program tools and materials

This activity is a continuation of Activity 1.

This activity requires you to contribute to the development of organisational performance development program tools and materials.

To do so, you are required to follow the steps given in Checklist 2 and complete the templates associated with each step.

The Supervisor or trainer/assessor will:

Supervise and observe you performing this activity.
Place a tick mark against each step given in the checklist after the student performs/implements the step.
Sign off the checklist and ask the student for the submission of templates associated with each step.

For trainer/assessor: For the simulated environment

The trainer/assessor or supervisor must ensure that the student is made familiar with the existing workplace practices.
The trainer/assessor must ensure that the student has access to the workplace equipment and resources.
The trainer/assessor or supervisor must ensure that the student has been assigned or nominated two (2) internal stakeholders.
The trainer/assessor or supervisor must observe the student performing the activity.

Checklist 2: Contribute to the development of organisational performance development program tools and materials

Steps	Place a tick mark, once completed
Step 1: Create the following set of tools and resources the modes and methods of the organisational performance development program developed in Activity 1. · Key performance indicators of the team members assigned. · Procedure to conduct performance appraisals. · A flow chart illustrating an implementation of the performance review process. o Use MS Word to prepare a flowchart. o Include different stages in the implementation of the performance review process. · Conduct online research and determine any five (5) benefits of organisational performance development. · Develop a GROW model of coaching staff members. Follow the guidelines provided to prepare a set of tools and resources for the modes and methods of the organisational performance development program. · The tools and resources must be developed using Template 4-7. · The word limit to complete the set of tools and resources for the modes and methods of the organisational performance development program are given in the templates.	q
Step 2: Establish organisational performance development policies and procedures for the workplace and document the outcomes using Template 8. Follow the guidelines provided to establish organisational performance development policies and procedures. · The organisational performance development program must be developed using Template 8. · Word-limit to complete the performance development program is 500-600 words. · To establish organisational performance development policies and procedures, you must: o Create organisational performance development procedures. o Develop procedures and requirements that cover important accountabilities and responsibilities. · The organisational performance development policies and procedures must include the following: o Purpose of the performance development policies and procedures. o Scope of the performance development policies and procedures. o Organisational performance development procedures. o Accountabilities and responsibilities of the following: § Managers § Staff members o Documentation requirements	q
Sign off: Supervisor’s signature: Sign-off date:

Template 4: Key performance indicators

Key performance indicators (Three (3) each)

Key performance indicators of the team members

Template 5: Procedure to conduct performance appraisals

Procedure to conduct performance appraisals (200-300 words)

Template 6: Benefits of organisational performance development

Benefits of organisational performance development (200-300 words)

Template 7: GROW model of coaching staff members

GROW model of coaching staff members (200-300 words)

Template 8: Performance development policies and procedures

Performance development policies and procedures (500-600 words)

Purpose of the performance development policies and procedures.

Scope of the performance development policies and procedures.

Organisational performance development procedures.

Accountabilities and responsibilities of the following:

Managers
Staff members

Documentation requirements

Performance Checklist

For Activity 2, your Assessor will look for evidence that you have:

a) Created the following set of tools and resources the modes and methods of the organisational performance development program developed in Activity 1 and included the following information:

· Key performance indicators for the team members.

· Procedure to conduct performance appraisals.

· A flow chart illustrating an implementation of the performance review process.

o Use MS Word to prepare a flowchart.

o Include different stages in the implementation of the performance review process.

· Conducted online research and determine any five (5) benefits of organisational performance development for the workplace.

· Developed a GROW model of coaching staff members.

b) Followed the guidelines provided to prepare a set of tools and resources for the modes and methods of the organisational performance development program.

c) Established organisational performance development policies and procedures for the workplace.

· Followed the guidelines provided to establish organisational performance development policies and procedures.

o Created organisational performance development procedures.

o Developed procedures and requirements that cover important accountabilities and responsibilities.

· Organisational performance development policies and procedures included the following:

o Purpose of the performance development policies and procedures.

o Scope of the performance development policies and procedures.

o Organisational performance development procedures.

o Accountabilities and responsibilities of the following:

§ Managers

§ Staff members

o Documentation requirements

Activity 3: Coordinate organisational performance development communications

This activity is a continuation of Activity 2.

This activity requires you to coordinate organisational performance development communications.

To do so, you are required to follow the steps given in Checklist 3 and complete the templates associated with each step.

The Supervisor or trainer/assessor will:

Supervise and observe you performing this activity.
Place a tick mark against each step given in the checklist after you perform/implement the steps.
Sign off the checklist and ask you for the submission of templates associated with each step.

For trainer/assessor: For the simulated environment

The trainer/assessor or supervisor must ensure that the student is made familiar with the existing workplace practices.
The trainer/assessor must ensure that the student has access to the workplace equipment and resources.
The trainer/assessor or supervisor must ensure that the student has been assigned or nominated two (2) team members.
The trainer/assessor or supervisor must ensure that the student is provided with the opportunity to consult with the team members and develop plans for personal growth.
The trainer/assessor or supervisor must observe the student performing the activity.

Checklist 3: Coordinate organisational performance development communications.

Steps	Place a tick mark, once completed
Step 1: Consult with the two (2) team members assigned and develop a personal development plan for each. Determine the team member’s current state considering roles and responsibilities. Determine your team member’s desired state. Determine the actions to be implemented to reach the desired state. Set a timeline for meeting your short-term improvement needs. Further, document the following using Template 9 and Template 10 for each team member. Two (2) areas of improvement Strategies to address the areas of improvement. Resources required Key performance indicators Person responsible Note: You must consider and address cultural differences and diversity issues in all organisational performance development communications. Further, you must also document the following using Template 11. What communication protocols did you implement while communicating with the team members? How did you address cultural differences and diversity issues during the performance development communication?	q
Step 2: Use data and reporting tools and monitor organisational performance development for a period of one month. Follow the guidelines provided: Implement the performance improvement plan developed in Step 1. Monitor the performance of the team members against the KPIs established in the improvement plans. Complete organisational performance development record-keeping and reporting requirements according to organisational policies and procedures developed in Activity 2. Use data and reporting tools to generate reports of the performance. Submit the performance reports of the team members to the supervisor or trainer/assessor. Further, document the following using Template 12. What did monitor organisational performance development? What are the performance development record-keeping and reporting requirements of the workplace? What data and reporting tools did you use to generate reports of the performance?	q
Sign off: Supervisor’s signature: Sign-off date:

Template 9: Improvement plan (Team member 1)

Improvement plan (Team member 1)
Areas of improvement (Two)	Strategies to address the areas of improvement. (Two for each area of improvement)	Resources required	Key performance indicators	Person responsible

Template 10: Improvement plan (Team member 2)

Improvement plan (Team member 2)
Areas of improvement (Two)	Strategies to address the areas of improvement. (Two for each area of improvement)	Resources required	Key performance indicators	Person responsible

Template 11: Recording cultural differences and diversity issues

Recording cultural differences and diversity issues (200-300 words)

What communication protocols did you implement while communicating with the team members?

How did you address cultural differences and diversity issues during the performance development communication?

Template 12: Data and reporting tools

Data and reporting tools (200-300 words)

What did monitor organisational performance development?

What are the performance development record-keeping and reporting requirements of the workplace?

What data and reporting tools did you use to generate reports of the performance?

Performance Checklist

For Activity 3, your Assessor will look for evidence that you have:

a) Consulted with the two (2) team members assigned and developed a personal development plan for each.

Determined the team member’s current state considering roles and responsibilities.
Determined your team member’s desired state.
Determined the actions to be implemented to reach the desired state.
Set a timeline for meeting your short-term improvement needs.
Further, documented the following using for each team member.
- Two (2) areas of improvement
- Strategies to address the areas of improvement.
- Resources required
- Key performance indicators
- Person responsible

b) Used data and reporting tools and monitor organisational performance development for a period of one month.

Followed the guidelines provided:

Implemented the performance improvement plan developed in Step 1.
Monitored the performance of the team members against the KPIs established in the improvement plans.
Completed organisational performance development record-keeping and reporting requirements according to organisational policies and procedures.
Used data and reporting tools to generate reports of the performance.
Submitted the performance reports of the team members to the supervisor or trainer/assessor.

Activity 4: Assess the organisation’s performance development program.

This activity requires you to assess the organisation’s performance development program.

To do so, you are required to follow the steps given in Checklist 4 and complete the templates associated with each step.

The Supervisor or trainer/assessor will:

Supervise and observe you performing this activity.
Place a tick mark against each step given in the checklist after you perform/implement the steps.
Sign off the checklist and ask you for the submission of templates associated with each step.

For trainer/assessor: For the simulated environment

The trainer/assessor must ensure that the student has access to the workplace equipment and resources.
The trainer/assessor or supervisor must observe the student performing the activity.

Checklist 4: Assess the organisation’s performance development program.

Steps	Place a tick mark, once completed
Step 1: Evaluate the organisational performance development program against the agreed-upon outcomes (Established in performance development program – Activity 1) and report via applicable management structures (Established in performance development program – Activity 1). Document the following using Template 13. Agreed outcomes. Actual performance Variance in performance Management structures used for reporting	q
Step 2: Document improvement opportunities for future organisational performance development programs based on program evaluation. Prepare an evaluation report for the management using Template 14. Analyse the outcomes of the performance development program. Determine two (2) improvement opportunities for future organisational performance development programs based on program evaluation. Determine how each improvement opportunity will be addressed. Include the following information in the evaluation report. Introduction to the report Two (2) improvement opportunities Recommendations to address the areas of improvement.	q
Sign off: Supervisor’s signature: Sign-off date:

Template 13: Evaluation of the organisational performance development program

Evaluation of the organisational performance development program (200-300 words)

Agreed outcomes.

Actual performance

Variance in performance

Management structures used for reporting

Template 14: Evaluation report

Evaluation report (200-300 words)

Introduction to the report

Two (2) improvement opportunities

Recommendations to address the areas of improvement

Performance Checklist

For Activity 4, your Assessor will look for evidence that you have:

a) Evaluated the organisational performance development program against the agreed-upon outcomes (Established in performance development program – Activity 1) and reported via applicable management structures (Established in performance development program – Activity 1).

Documented the following using Template 13.

Agreed outcomes.
Actual performance
Variance in performance
Management structures used for reporting

b) Documented improvement opportunities for future organisational performance development programs based on program evaluation.

Prepared an evaluation report for the management using Template 14.
- Analysed the outcomes of the performance development program.
- Determined two (2) improvement opportunities for future organisational performance development programs based on program evaluation.
- Determined how each improvement opportunity will be addressed.
- Included the following information in the evaluation report.
  - Introduction to the report
  - Two (2) improvement opportunities
  - Recommendations to address the areas of improvement.

Candidate: I declare that this work has been completed by me honestly and with integrity and that I have been assessed in a fair and flexible manner. I understand that the Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks.

Signature: ___________________

Date: ____/_____/_____

Work Placement Task

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