Reporting Profits Farmers Hospital in rural Idaho is trying to reduce stress and

Reporting Profits
Farmers Hospital in rural Idaho is trying to reduce stress and anxiety for its female patients. This small nonprofit hospital set the goal of decreasing the amount of time that women had to wait to receive mammogram results. The hospital is determined to decrease the waiting time and also increase the number of female patients that can receive a mammogram each day the test is provided.
What would be the best approach to reducing the waiting time?
Who should be involved in the process?
Will the changes increase the cost? And, how might they prevent an increase in cost?
They do 4 tests per day now. The test takes 30 minutes and the wait time can be up to 1 hour. How many tests should they be able to do in an 8-hour workday?
Be sure to use outside research and cite the references.