Part I
Mediated communication and social media have played a major role in changing the way that organizations engage in communication with their customers and with employees internally. Communicating through electronic media is referred to as mediated communication. There are pros and cons to using mediated communication in the work environment. How do you believe mediated communication has improved organizational communication? How has it hurt organizational communication? Provide examples to illustrate your point.
Part II
Although organizational development can be an effective way for companies to remain competitive, only about two-thirds of change efforts are actually successful. Why do you believe organizational development is so difficult?
Think of a barrier to organizational development that you have personally experienced as an employee or that stands out to you as being common. Explain why you believe this barrier is challenging for organizations as well as what you would do to overcome it, if you were faced with change in your organization.