Management Managing Healthcare- Assignment
Imagine that you are a hospital administrator at Sunlight Hospital in California. The main complaint among the patients is the quality of care. The hospital board has become aware of this issue and wants to see it addressed. Your job is to understand the state of the hospital, create value, increase efficiency, and turn the facility into a local hospital of choice. Whenever you visit various wards to meet the employees and the patients, you hear how the patients love the hospital, but they would like to see certain improvements in care. The employees seem to be very busy executing their duties and not interacting much with the patients. The hospital board has asked you to compile a report of your findings and suggested strategies for achieving the hospital’s current goals.
Management Managing Healthcare- Assignment
Note: You may create or make all necessary assumptions needed to complete this assignment.
Write a 4-6 page paper in which you:
· Identify five measurements of quality of care in a hospital and explain the major reasons why you believe these measurements matter to patients in their process of choosing a hospital for emergency or inpatient care.
· Determine four main features in healthcare organizations that can be used to design a successful quality improvement plan. Describe how the features can lead to failure or success of quality of care in Sunlight Hospital.
· Propose the main reasons why the quality of care would add value and create a competitive advantage for Sunlight Hospital. Provide a rationale for your response.
· Use at least four quality sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source page at least once within your assignment.
This course requires the use of Strayer Writing Standards (SWS).
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