iPremier

iPremier (A), iPremier (B), and iPremier (C) cases describe an IT security crisis, and raise issues of
risk management, preparation for crisis, management of crises, computer security, and public
disclosure of security risks.
After you experience the cases and debrief what you have learned, you should have a better
understanding in a number of areas, including the following:
1. Discover human biases that lead to ineffective behavior while responding to a crisis in
real time
2. Recognize the importance of crisis preparedness
3. Learn to ascertain and manage priorities during a crisis
4. Practice collaboration and decision-making to structure effective diagnosis and
response
5. Understand the complexities of communicating upward, outward, and internally
during and after a crisis

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