Interview someone who has an occupation that typically engages in “emotional lab

Interview someone who has an occupation that typically engages in “emotional labor” (e.g., teachers, flight attendants, waiter/waitress, bill collectors, counselors, social workers, veterinarians, nursing home aides, etc). Generate a list of the “emotion rules” and/or “communication rules” that govern the occupation. To what extent do the emotions required of the occupation tend to be genuine or non-genuine, the level of deep and surface acting involved in emotional labor, and the extent to which the expression (or repression) of emotion is likely to lead to stress and burnout for individuals in these occupations?