Improving care for people using healthcare services
MOD009543
Quality and Leadership in Nursing Care
Critical discussion/ reflection on the experience or episode of care (approx. 1000
words)
This section will provide the context of your work (i.e. what did you note in practice so that you
could identify change was needed? Which experience in practice made you feel there was a
need for change?) Following from your experience, write up a critical reflection in which you
generate a rationale for improvement.
You are advised to use Driscoll (2007) – What? So What? Now What? – to structure your
reflection.
What?
So What?
Now What?
It will also provide some background (i.e. what does the national/ international level literature
say about this issue? Are there any major reports that highlight this problem?)
SID: Page 6
Improvement proposal (approx. 2500 words)
1. Project plan
Project Plan Suggested structure (following the NHS England/ NHS Improvement (2022) –
see guide and what to include in each section on Canvas.
1. Start out
2. Define and scope
3. Measure and Understand
4. Design and Plan
5. Pilot and Implement
6. Handover and Sustain
You should use the guide to build this section – don’t copy paste a completed table.
Use references to support each section and ensure you discuss a Change
Management theory/ model when you expand the Measure and Understand Section.
