DISCUSSION REQUIREMENTS: Let’s begin by introducing ourselves AND tell us about customer service (see instructions below). Tell us about your school, hobbies, academic major or anything you can make public. To earn full points for this discussion, adhere to the following requirements by the due date deadlines. Use the “Start a New Thread” button to post your introduction and use the “Reply” button to respond to/welcome a classmate. POSTING REQUIREMENTS: To get full credit be sure to read the postings of at least two of your peers/classmates and reply with 50 words or more and welcome them to the course.
PLEASE COMPLETE YOUR INTRODUCTION BY THURSDAY, REPLY TO TWO OTHERS BY SUNDAY! IF YOU DO NOT POST AND REPLY, YOU MAY BE DROPPED FROM THE COURSE.
ORIGINAL RESPONSE: Post an original response that answers the following:
PART 1:
Write a post and tell the class about yourself (your major, why you are taking this class, etc.) Do not include personal identifies like phone numbers.
Watch this video! https://youtu.be/Fy4lYDN1gz4
After watching the video….what does great customer service mean to you? (250-500 words)
PART 2:
PEER RESPONSE: Respond to at least TWO classmate’s posting with a substantive reply (i.e., ask a question, provide an example, site a personal experience, share a meaningful resource). Responses to your instructor do not factor in satisfying the peer response requirement but are highly encouraged. Class participation in discussions should be at least 3 different days for full credit.
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