Part 2 – Conflict Management 1490
2.1 Describe the models of conflict management and conflict resolution 1490 2.2 Describe factors that can cause friction and conflict within the workplace 1490
2.3 Analyse skills that underpin conflict management and conflict resolution techniques for sustainable relationships and partnerships.
Describe the models of conflict management and conflict resolution 1490 2.2 Describe factors that can cause friction and conflict within the workplace 1490 2.3 Anal