Describe different communication skills, methods, and models, and the circumstances they may be appropriately used in 1490

Part 1 – Communication 1490
1.1 Describe different communication skills, methods, and models, and the circumstances they may be appropriately used in 1490

1.2 Explain how to achieve maximum impact by using a range of appropriate communication skills and methods 1490

1.3 Analyse how communication skills underpin: the achievement of positive outcomes for individuals and others the leadership and management of teams.