Part 1 – Communication 1490
1.1 Describe different communication skills, methods, and models, and the circumstances they may be appropriately used in 1490
1.2 Explain how to achieve maximum impact by using a range of appropriate communication skills and methods 1490
1.3 Analyse how communication skills underpin: the achievement of positive outcomes for individuals and others the leadership and management of teams.
Describe different communication skills, methods, and models, and the circumstances they may be appropriately used in 1490