Case Study Report Assessment Details Term 2, 2023-COIT 20252 BPM
Due date:11:45 PM AEST, Friday, Week 12ASSESSMENT 3Weighting:50% Length:5000 words ± 10% (excluding title page, table of contents and reference list)
You are required (as a group of up to four members) to write a report based on a given Case Study COIT 20252 BPM. The given Case Study describes the essential elements of the Business Process Management journey undertaken by a company. The case study can be downloaded from CQUni’s online library and is also available to download from the Unit’s Moodle web site.
As a future Business Process Consultant, you are required to critically analyse the given case study and write a report that provides insights on Business Process Management (BPM). In doing so, you will emphasise on the need for business process improvement, business process and organisational maturity, business process modelling and analysis and continuous process improvement on the BPM path, as depicted in the case study and other relevant scholarly sources.
For the main body of the report, you are advised to incorporate the four-part structure outlined below:
Part 1: Need for Business Process Improvement
Some points to consider are:
Why is BPM necessary?
Advantages of BPM and Phases of BPM
Similarities between BPM & BPR (Business Process Reengineering)
Conduct a SWOT analysis of Manufacturing enterprise
Part 2: Business Process and Organisational Maturity
Some points to consider are:
Capability maturity models (CMM) and their role in BPM
Different types of CMM, along with the pros and cons
Lean philosophy
Develop the BIZBOK business architecture model to Manufacturing enterprise’s context
Part 3: Business Process Modelling and Analysis
Some points to consider are:
Compare the as-is and to-be processes and draw a table showing the differences
Process analysis outcomes and problem areas
Process modelling approaches
Draw the ‘to-be’ model
Part 4: Continuous Process Improvement
Some points to consider are:
Problems in the process modelling and improvement activities
Lessons learnt
Critical success factors
Recommendations that outline what you would have done differently to transform Manufacturing enterprise’s operations
The above points are used as examples and should not limit your reasoning and critical analysis. Please be mindful that you may find that all these points may not be relevant so please exercise your own discretion. A thorough reading of the case study will enable you to identify the relevant points. Based on the identified shortcomings, you should provide the recommended improvements in the Conclusion section of the report.
The overall structure of the report will be as follows:
Executive Summary
Table of Contents
Introduction
Main Body (Parts 1-4)
Conclusion COIT 20252 BPM
Summary of main points
Limitations of your report
References COIT 20252 BPM
Assessment Format, Criteria and Marking Guide
Format COIT 20252 BPM
Your document should be presented in a report format and incorporate the four-part structure for the main body as outlined previously. In addition, your report should contain a title page, executive summary, table of contents, introduction and conclusion of your evaluation. It is important that your report demonstrates a logical flow of discussion. It should be prepared in Microsoft Word (or equivalent) using 12-point font, 1.5 line spacing and margins of 2.54 cm.
It is highly recommended that you seek the help of the Academic Learning Centre at least one week before the due date so that your report can be checked for writing style.
Use appropriate headings and sub-headings. Your report must include in-text referencing and a correctly cited list of references, ordered alphabetically by surname of the first author. Please use the Harvard style of referencing by following the Harvard Referencing Guide. The report must be written using your own words with any in-text citations clearly acknowledged using the Harvard referencing style.
Feel free to discuss your ideas with your peer students on the unit discussion forum, before reaching your conclusions. You can also discuss the ideas with your work colleagues. You are encouraged to use figures, diagrams, models and tables to present your ideas.
Marking Criteria
The report will be assessed based on the degree to which you demonstrate your capability in meeting the following marking criteria:
Selection and use of scholarly/academic articles and books
A wide range of appropriate readings in the topic area (i.e. do not just refer to the prescribed textbook and case study).
At least 15 scholarly publications. All sources should be publications from the year 2016 onwards (published in the last 5 years).
References used to support, extend, and inform the discussion.
Content and argument
An understanding of the material and concepts.
Critical consideration and review of the main issues involved.
The application of relevant concepts to your workplace and/or life experiences.
An ability to construct logical, rational arguments to support your propositions, assertions or opinions.
An ability to use the theory and other material to support your arguments.
A capacity to critically evaluate the topic material and not just repeat information without analysing or comprehending it.
Figures and tables illustrate key concepts.
Communication, presentation and referencing skills
An ability to develop the report content in a clear, concise and comprehensive manner, meeting the assignment’s requirements.
A capacity to adequately address the assignment topic within the set word limits.
Linguistic skills, including correct grammar, spelling and punctuation.
Submission of work in the appropriate format.
Correct referencing style followed for both in-text citations and the reference list.
Report length is 5000 words ± 10% (excluding title page, table of contents and reference list).
The use of any assignment writing services or getting someone else to do your work is contract cheating, which is considered academic dishonesty. Your submitted work will be checked for plagiarism (material copied from other students and/or material copied from other sources) using Turnitin®.
If you are found to have plagiarised or copied material without acknowledging the authors or engaged in any form of contract cheating, you will be penalised for plagiarism which could result in zero marks for the entire report. In some circumstances of violations of academic integrity, a more severe penalty may be imposed as per the University’s policy.
Useful information about referencing and avoiding plagiarism can be found at:
Group Formation and Submission Guidelines
It is required that you complete this assessment as a group with up to four members. Group membership must be finalised by the end of week 3, and a representative from each group needs to inform your campus tutor of your group members’ details. It is advisable that you form your own groups with students in your class. If you are having difficulty in forming a group, seek the advice of your campus tutor before Friday Week 4. Distance students should refer all such issues to the Unit Coordinator.
If required, because of personal circumstances, it may be possible to do the assignment alone. In order to do the assignment alone, you will need to seek the approval of your campus tutor.
The cover sheet for the group assignment must outline the names and student IDs of all the group members. All group members must submit the same report on Moodle by the due date. If all group members do not submit the same report, marks will not be allocated. Your marker will pick one member’s report from Moodle. The same mark will be applied to all the members of a group. Penalties will also be shared amongst the group. Hence, it is important that all members submit the report on time and ensure that it is free from any plagiarism too.
Case Study Marking Criteria COIT 20252 BPM
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