Question 12 pts
The main purpose for using para-thinking is to
Group of answer choices
clarify thinking.
reduce emotional disturbance.
regain a balanced posture.
increase self-confidence.
Flag question: Question 2
Question 22 pts
Which phenomenon is associated with unrealistic expectations, critical and judgmental attitudes, destructive communication patterns, and disappointment?
Group of answer choices
Multitasking
Facebook
Perfectionism
Texting
Flag question: Question 3
Question 32 pts
Peterson argues that differentiating thoughts and feelings and taking ownership of both promotes the following, except:
Group of answer choices
Defensiveness
Openness
Heart talk
Balanced communication
Flag question: Question 4
Question 42 pts
Which of the following is not “off-limits” for a talker, according to Petersen?
Group of answer choices
Attacking
Feeling
Judging
Accusing
Flag question: Question 5
Question 52 pts
To help a talker realize the strength of his or her emotions, Petersen recommends a technique called
Group of answer choices
Hem and Haw.
Number Feelings.
Both Hands.
The Finger Method.
Flag question: Question 6
Question 62 pts
Petersen’s Hem and Haw technique
Group of answer choices
keeps the listener from taking over the conversation.
shifts the focus from talker to listener.
allows the balancing of feelings and thoughts.
helps the listener provide a constructive solution.
Flag question: Question 7
Question 72 pts
Because openness is risky, Petersen stresses a listener must provide
Group of answer choices
safety.
solutions.
opinions.
agreement.
Flag question: Question 8
Question 82 pts
The process of checking if what we heard and understood is what the speaker meant to say is referred to as
Group of answer choices
decoding.
de-escalation.
encoding.
double-reverse twist.
Flag question: Question 9
Question 92 pts
According to Schultze and Badzinski, disagreements become conflicts because of differences in
Group of answer choices
values.
resources.
power.
emotional investment.
Flag question: Question 10
Question 102 pts
St. Augustine identified two elements of lying: _____________ and _____________.
Group of answer choices
Intentionality/fear
By inclusion/by omission
White lie/black lie
A divided heart/a will to deceive
Flag question: Question 11
Question 112 pts
Throughout Chapter 1, Schultze and Badzinski link gratitude to
Group of answer choices
glory.
grace.
receiving.
giving.
Flag question: Question 12
Question 122 pts
These are aspects of a courtroom culture, as described by Petersen, except:
Group of answer choices
A win/lose perspective
Defensiveness
An accusatory and judgmental attitude
Collaboration
Flag question: Question 13
Question 132 pts
Schultze and Badzinski maintain that if we truly forgive, the relationship will inevitably be restored.
Group of answer choices
True
False
Flag question: Question 14
Question 142 pts
Schultze and Badzinski’s view on forgiveness is that it is most closely associated with
Group of answer choices
restitution and exoneration.
enhancing tolerance for injustice.
letting go of the hurt and the desire for revenge.
reconciling with the offender.
Flag question: Question 15
Question 152 pts
When encountering a person who is unwilling to take turns, Petersen recommends the listener forfeits his or her right to talk.
Group of answer choices
True
False
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The main purpose for using para-thinking is to
Group of answer c appeared first on blitzarchive.com.