– Critically evaluate the internal and external factors affecting the ways in which healthcare professional interact with each other and the effect this has on client safety.
– Plan and implement strategies to foster a team climate, manage boundaries and resolve conflict.
– Understand the relationships between thoughts, feelings and behaviour and compare concepts, theories and models of social and emotional intelligence.
– Critically evaluate the emotions and behaviours of self and others to enable learning from experience.
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Internal and external factors affecting the ways in which healthcare professional interact