This module describes the skills and knowledge required to develop and maintain information
processing systems to support decision making; and to optimise the use of knowledge and learning
throughout the organisation.
It applies to individuals who are responsible for ensuring that critical knowledge and information
are readily available to review the organisation’s performance and to ensure its effective
functioning. It applies to a wide range of knowledge and information such as business performance
data, customer feedback, statistical data and financial data.
Learning outcomes
Upon successful completion of this module, students will be able to
• source and analyse information for business decisions
• contribute information and the outcomes of analysis to decision making
• disseminate information to relevant groups and individuals
• design, test and adjust information systems to meet needs and objectives
Teaching program
The program is of eighty (80) hours duration, comprising eight (8) hours per week for one teaching
term of ten (10) weeks.
Course requirements
To be assessed as competent for this unit of competency you must be able to do the following:
(1) Demonstrate understanding of all learning outcomes
(2) Successfully complete and submit all tasks as requested
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