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Learner Guide

 

 

 

BSBSUS501 Develop workplace policy and

procedures for sustainability

 

 

 

 

 

 

 

 

 

Table of Contents

 

 

Table of Contents                                                                                        2

Overview                                                                                                    3

Resources                                                                                                  4

Preparation                                                                                                 5

Conducting Lessons                                                                                    6

Induction                                                                                                     7

Introduction                                                                                                 8

Topic 1 Develop workplace sustainability policy                                           10

Topic 1 Develop workplace sustainability policy                                           13

Topic 2 Communicate workplace sustainability policy                                   16

Topic 3 Implement workplace sustainability policy                                        18

Topic 4 Review workplace sustainability policy implementation                     21

Topic 4 Review workplace sustainability policy implementation                     24

Review and Assessment                                                                            26

 

Overview

BSBSUS501 Develop workplace policy and procedures for sustainability

 

This learner guide is provided to you to use whilst you are studying this unit. Your trainer/assessor will got though all of the theory and you will complete a number of activities to prepare you for assessment at the end of the unit.

 

 

Duration

 

6 weeks            Content delivery:   3 weeks

Assessment:         3 weeks

 

 

 

Week 1	Topic 1 Develop workplace sustainability policy
	Topic 1 Develop workplace sustainability policy
Week 2	Topic 2 Communicate workplace sustainability policy
	Topic 3 Implement workplace sustainability policy
Week 3	Topic 4 Review workplace sustainability policy implementation
	Topic 4 Review workplace sustainability policy implementation
Week 4 – 6	Review and assessment

 

 

 

Resources

 

Recommended texts

The recommended text can be used to support the delivery of this unit.

Management Theory and practice, Cole, Kris, 6th Ed (2016)

Chapter 24:  Managing for Sustainability

 

 

PowerPoint slideshows:

The following slideshows can be used to support the delivery of this lesson:  BSBSUS501 Slideshow.ppt

Each topic for the unit is summarised, following the content presented in the lesson plan, with notes for the trainer/assessor where appropriate. Trainer/assessors can adapt the slideshow to suit his or her own teaching methods.

 

Documents:

A range of excellent supporting documents can be found at:

http://www.sustainability.vic.gov.au/

 

Web links:

Internet links to sources of information, videos or documents are also provided throughout the lesson plan.

If the links are broken, copy and paste them into your web browser.

 

 

 

 

Preparation

 

 

Before you commence delivery of these lessons, take the time to undertake the following:

• Read through this document from start to finish. If you have any queries about how an activity can best be carried out at your RTO, contact your supervisor for advice.
• Read through the recommended texts.
• Conduct further research on the Internet if any concepts are not clear for you.
• Perform each of the activities and homework or self-study that you will give the students.

 

Before giving each session, read through each day’s plan, as some preparation may be required.

• Sourcing videos
• Checking web links
• Preparing any technical resources required
• Planning role-plays
• Setting up activities such as presentations
• General planning

 

 

Equipment

To carry out the Lesson Plan for this unit, the following equipment will be needed:

• Computers with appropriate software and Internet access
• Headsets
• Whiteboard
• Projector

 

 

Industry expertise

To enhance the industry relevance of this classroom-based training approach, we recommend that you identify an industry expert or experts, and invite them in to give short presentations to students.

These industry experts are not trainers, but are people who can provide expert industry information to students to assist them with their learning. Their presentation could last up to one hour, and be provided from week 2 onwards.

 

 

Conducting Lessons

 

Lesson Context

A simulated work environment is to be used when carrying out these lessons.

Therefore, session activities:

• Reflect real life work tasks.
• Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.
• Are assessed using assessment criteria that relate to the quality of work expected by the industry.
• Are performed to industry safety requirements as relevant.
• Use authentic workplace documentation.
• Require students to work with others as part of a team.
• Require students to plan and prioritise competing work tasks.
• Involve the use of standard, workplace equipment such as computers and software.
• Ensure that students are required to consider workplace constraints such as time and budgets.

 

 

Written activities

Activities provided throughout the lesson plan can be undertaken as homework and submitted to the trainer/assessor and/or conducted within the lesson as an observed task.

 

 

Plagiarism, cheating and collusion

Where a trainer/assessor believes there has been an incident of academic misconduct involving plagiarism, cheating, and/or collusion, they should report this along with reasons for the allegation. Assessors should refer to their RTO’s policy and procedures regarding training and assessment for further information.”

 

 

Practical observations

• Practical observations provide opportunities for students to demonstrate both knowledge and skills.
• Observe performance from an appropriate position.
• Record appropriate comments and use for feedback purposes.

 

 

Homework/Self-study

At the end of each session homework/self-study can be set at the discretion of the Assessor. Suggested activities are also provided.

 

 

Induction

 

The following slideshow outlines the induction information provided below for this unit:

Induction.pptx.  The trainer/assessor can adapt the information as relevant.

 

Induction and administrative procedures

Provide your RTO’s induction and housekeeping procedures, or follow the suggested outline:

Cover any general housekeeping such as:

• trainer/assessor administration
• emergency procedures
• location of toilets and fire exits
• WHS, security
• break times
• plagiarism and any other policies and procedures that the college requires the student to acknowledge or read and agree to, such as mobile phone policies or Internet usage policies.

 

Folder management and naming documents

Discuss and demonstrate where and how you would like students to save their work.

As a guide, students should keep all their work for this unit in a folder that has the unit code as its name, along with the student’s name. Any activities and assessment tasks should then be saved to this folder.

 

Students should name documents logically within the folder structure, it should include:

• Unit code
• Task number
• Task name
• Student last name (optional)
• The date or version number (optional)

 

Back up

Students should always have a back up of their work on a different device. If the college has a network drive encourage students to use the drive and then back up to a USB or removable hard drive. If they are using a USB to save files then they should keep a back up on their laptop or home computer.

 

Lesson overview

Provide the students with an overview of the unit and how it will be structured and delivered.

An outline of the suggested delivery is provided on the slide.

 

Assessment

The assessment is provided in a separate document and should be made available to the students once the content has been delivered, along with the deadlines and procedures for submission.

 

 

 

Session 1:  Introduction

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

 

 

 

 

 

Activity: Class Discussion

Brainstorm the concepts:

– sustainability

– workplace sustainability

 

 

What is sustainability?

The UN Bruntland commission defines sustainability as:

“Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.”

 

Explore the following websites, which highlight sustainability in business.

Manufacturing Skills Australia:        http://sustainabilityskills.net.au/what-is-sustainability/my-business/

Danish Trade Union Movement:       http://www.kubix.dk/pdf/167-UK.pdf

Greenbiz:    https://www.greenbiz.com/blog/2007/09/18/sustainability-workplace

https://www.greenbiz.com/collections/sustainability

 

Activity: Video clip

Video Clip:  TEDxDirigo – Peter Arnold – Environmental sustainability: walking our talk in the workplace

 

 

Video Clip: DIRTT’s Answer to Sustainability in the Workplace

Uploaded on Apr 14, 2011 (6:36mins)

Many things are responsible for greenhouse gases, but buildings are at the top of the list. Through reconstruction and renovation, the world has taken one of its most permanent structures and made it disposable. Through the use of DIRTT modular interiors, we are hoping to change that practice.

 

Video Clip:  Aim to Sustain – Sustainability in the Workplace

Uploaded on Dec 4, 2009 (9:29mins)

Practical tips for a more sustainable workplace, from employees of the San Diego County Regional Airport Authority.

 

Video Clip:  Workplace culture: sustainable workplaces

Published on Mar 7, 2012 (2min49mins)

Excerpt from CPA Australia’s Showcasing Best Practice in Public Practice interview series, recorded with practitioners in Australia. This segment includes a response from Tracey Sharah.

https://www.youtube.com/watch?v=MYSpk0UNfoM

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

Topic 1 Develop workplace sustainability policy

 

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

Developing a workplace sustainability policy and strategies p714-728

 

 

Activity: Web sources

Look at both websites referenced in the Great Strides scenario.

How could the smarter planet and the cd project concept support organisations in implementing their own

sustainability policy?

 

Activity: Class discussion

Consider your workplace or past employment when undertaking this unit.

What are your experiences with workplace sustainability practices?

 

 

Sustainability policy

Consider:

• why should an organisation implement a policy?
• what should be in this type of policy?
• What is involved in drafting a policy?

 

 

Teachers Mutual Bank – Sustainability policy

Consider the provided document (tmbsustainabiltypolicy.pdf) to gain an idea of what could be included in a typical sustainability policy.

 

Defining the scope

• how the policy will be applied within the organisation;
• the organisation’s objectives; and
• what needs to be done
• how stakeholders will be consulted
• limitations
• integration of the policy
• monitoring the success
• how it will be reviewed

 

Laws and regulations

• compliance with environmental legislation and regulations

 

Information sources

This will include researching internal and external sources of information:

• current procedures, systems, compliance requirements
• consulting with employees and any internal experts
• WH&S in relation to the environment in the organisation
• Industry bodies
• Government legislation and compliance
• Environmental regulations
• Any external stakeholders
• Similar industries who are undertaking sustainability practices
• Associations/unions

 

Setting goals and targets

• setting specific measures of success (KPIs)
• goal setting/benchmarks
• tracking improvements
• monitoring
• reviewing

 

Brainstorm – how could an organisation track sustainability?

Stakeholders

Consider:

• defining their environmental responsibility
• environmental management
• resources available
• involvement throughout the development of the sustainability policy
• raising awareness to stakeholders

 

 

 

 

Strategies

• developing options for the organisation
• putting forward policy options to stakeholders
• implementation methods

 

Activity: Theory to practice – Sustainability analysis

Attempt an analysis of your workplace/college, using the questions provided.

 

Activity: Compliance

Activity: Compliance

Consider your own place of work, or a previous employer.  Research environmental legislation that organisations in this industry need to be aware of:

Department of Environment: http://www.environment.gov.au/about-us/legislation and  https://www.environment.gov.au/about-us/accountability-reporting/compliance-enforcement-policy

The following website also has information on compliance:  http://sustainabilityskills.net.au/what-is-sustainability/sustainability-practice/strategy-and-management/compliance-requirements/

List any relevant legislation.

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

 

Topic 1 Develop workplace sustainability policy

 

 

 

 

Activity:  Mini Project

 

Activity: Mini Project – PART 1 Develop a policy

Using the following scenario, undertake the following tasks to consolidate your understanding of how a workplace sustainability policy could be developed.  Work in pairs.

 

Scenario:

South Cape public library is a small facility that caters to a town of 1500 people. It provides a learning centre for customers to study, use the Wi-Fi/computers and borrow books.  The library has an area where books are shelved and a room set aside for computer access. There is also, a staffroom with a small kitchen. The library is open Monday – Friday and employs two full time staff and two casual staff.  The library has the following resources:

• two printers, one has been kept since the other was replaced.
• one old photocopier
• five new IBM computers.

 

The regional library oversees each library unit and over the past three months, each unit has been reviewed for sustainability practices to achieve greater efficiency practices and make savings across the board.  They would like to promote their sustainability practices to customers and the goal is to create energy efficient and sustainable library units.

 

The following information shows the energy consumption and environmental practices of this library:

1. There are five new IBM PCs with 17” widescreen LED monitors. The PCs are replaced every 2 years when they are out of warranty. All machines are replaced with a monitor, keyboard and mouse. The old machines and equipment are sent to the local council e-waste facility (the Library has to pay for their disposal).
2. None of the staff know about energy efficiency practices relating to the computers – they are left on all day, although most are shut down at night, depending on who is on
3. There is one individual Canon Pixma inkjet printer directly connected to the staff PC. There is one old HP Laser printer, which is networked, and located in the Library for everyone to utilise (customers can print out then come to the desk to pay (.10c per page).
4. There is one photocopier.  It only produces black and white copies, although it is capable of scanning in colour, it is only used for photocopying. There is no recycle bin or option to re-use paper. Customers must ask for a code before copying and have to pay .20c per copy.
5. Electricity for the above equipment is charged to the general electricity account. The electricity bill for the Library is currently $2000 per month. All of the equipment is purchased and maintained by the South Cape library budget.
6. The library has florescent lighting, which is needed due to the lack of natural light.
7. The library purchases new books throughout the year and bins older or damaged items from the shelf on 3-monthly basis. Newspapers are delivered daily and thrown into the outdoor recycle bin at the end of the week.

 

Tasks

As the manager of South Cape library, you have been put in charge of developing a sustainability policy that will make better efficiencies around energy and resource usage, waste management, paper usage, recycling and purchasing of equipment. This is to be approved by the regional office.  Complete the following tasks:

 

1. Define the scope of the sustainability policy
2. Gather information from a variety of sources that will help to develop the policy. Use the college or your own public
3. Identify the stakeholders
4. Include a strategy for each of the following issues:

• e-waste and recycling
• purchasing policy
• electricity consumption
• reducing equipment costs for the printing function – paper/ink usage

5. Make recommendations to the regional office, taking into consideration effectiveness, timeframes and cost
6. Outline the method of implementation, the forecasted outcomes and performance indicators that could be used to review the policy.

Ensure that the policy reflects the regional office commitment to sustainability.

The policy should be professionally presented and structured in a clear format.

 

Encourage students to make any assumptions and use real world information where relevant.  They could also look on the Internet for sustainability policies written for a library and refer to it as guidance.

 

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

Topic 2 Communicate workplace sustainability policy

 

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

Developing and implementing sustainability programs p728-744

 

 

 

Workplace culture

• considering the sustainable culture currently in the workplace

Discuss – What are your experiences (either current or past employment).  Did your workplace promote a sustainable culture? Why, Why not?  What could have been improved?

Activity: Brainstorm – How can an organisation promote a sustainable workplace culture?

Video Clip:  Collaboration is Key to Creating an Engaged Culture of Sustainability

https://www.youtube.com/watch?v=R9GP9rsUOzI  Published on Nov 7, 2013 (17min06)

How do you create an engaged culture of sustainability within a company? In this panel discussion you will hear how green teams, cross-functional collaboration with human resources, and communications all play a role in motivating employees around the company’s goals.

 

Change management

Incorporating any changes would require looking at the organisation and the practicalities of making those changes:

• does it fit in with the strategic plan;
• do the changes have to be mandatory or are they optional
• what is the time-frame for implementation
• how does this improve the organisation by implementing this policy
• costs involved
• legal compliance
• what are the benefits
• how can it be implemented
• will it involve training or development for staff
• will a new policy be required.

 

Communication

How should new practices should be communicated?

• how to communicate changes to staff and management
• communication methods
• management of practices
• communication of information – ie progress updates/reports, meetings, newsletters, notices, workshops, etc.
• stakeholder involvement – at all stages
• resistance to change
• communication of environmental impacts to help resistance to change
• employee contribution to sustainable practices.
• Feedback
• Expected outcomes.

Activity: Mini Project – PART 2 Promote the Policy

Continue to develop your policy. Make any assumptions and use real world information where relevant.  You could also look on the Internet for sustainability policies written for a library and refer to it as guidance.  You should commence Part 2 of the project:

 

As the manager, you will need to ensure that the policy is promoted accordingly. You are to write a brief paragraph explaining:

• how the policy and its expected outcomes will be promoted to the key stakeholders
• how stakeholders will be informed
• what the expected outcomes will be and the activities and responsibilities of key stakeholders.

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

Topic 3 Implement workplace sustainability policy

 

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

 

Sustainable practices

View the following link, for developing sustainable business practices.

It focuses on practical steps from understanding sustainability in terms of business, looking at examples and scenarios, defining a set of guiding principles, and applying them into a business plan.

https://en.wikibooks.org/wiki/Sustainable_Business/Sustainable_business_practice

 

SWOT analysis

Consider what the internal and external factors would be when conducting a SWOT analysis for implementing a sustainability policy.

 

What would be included in an action plan:

• key objectives
• action required to achieve objectives
• monitoring tools
• allocation of resources

 

KPIs

– objectives

– targets

 

Development of initiatives:

• improvements
• identification of requirements
• resourcing
• monitoring

 

SMART goals

What are SMART goals?

Define SMART goals providing an example using the mini-project.

 

 

Procedures

These are the specific procedures required to implement the policy. The organisation will need to consider:

• any existing tools and techniques to reduce waste and increase efficiency
• commitment of senior management
• strategic and operational business planning
• defining organisational values
• workplace culture
• training and development

The procedures must clearly relate to the policy and indicate where compliance is mandatory.

Employees should be consulted throughout the draft of the policy.

Communication of the procedures should be achieved through:

• workshops
• training sessions;
• induction manuals
• info sheets
• emails and memos
• meetings
• posters
• notices

Further discussions should be made with employees and stakeholders to determine any concerns, problems and solutions.

 

Monitoring

 

This includes:

 

• Continuous improvement;
• Consultation;
• Monitoring through audits
• Reviews;
• Records;
• Feedback;
• If targets have been met.

 

Records

Everything must be clearly documented and recorded. This can include:

• written procedures
• reviews carried out
• audits
• training and development
• any breaches

 

All documentation should be kept and made available to stakeholders if required. This could include:

• sustainability documentation
• forms
• permits
• audit review reports
• legal requirements
• legal documentation

Activity:  Mini-Project – Part 3 Develop and communicate a procedure

 

Continue to develop your policy.  Make any assumptions and use real world information where relevant.  You could also look on the Internet for sustainability policies written for a library and refer to it as guidance.  You can start on Part 3 of the project:

 

Select one procedure to be implemented at the library.

• develop the procedure
• explain how it will be communicated
• implement a strategy to monitor the procedure for continuous improvement
• identify how it will be recorded and by whom.

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

 

 

Topic 4 Review workplace sustainability policy implementation

 

 

 

 

 

Reporting

The reporting process is to identify costs outlaid against the benefits of implementing the improvements.

• what is the cost to the organisation if the improvements do not go ahead (this could be anything from losing competitive advantage to loss of reputation).

Reports can be a valuable means of sharing information, showing how compliance has been met, indicating how efficiency has been improved or how targets were met.

Report information can come from:

• records
• staff meetings
• newsletters

Keeping records up-to-date requires standardising formats and controls.  Control systems are often put in place to ensure documents are kept up-to-date as a matter of compliance. As an example, procedures often change and need updating.

 

Evaluation of policy

• feedback from internal and external stakeholders
• comparing results to targets and benchmarks

Considering the amount of information required in order to evaluate, these should be done over a period of time to take into consideration energy use (electricity bills are usually issued quarterly) which can be compared with previous years or months.

• investigation of any issues or reasons why there is no progress
• gaining suggestions or recommendations from stakeholders
• undertaking an audit

 

Activity:  ISO standards

The ISO or AS standards can be used as a formal process for review. Have a look at the following standard as a guide:  http://www.iso.org/iso/home/store/catalogue_ics/catalogue_detail_ics.htm?csnumber=50675

 

 

Investigating success

This could be done in a number of ways:

• the ongoing continuous improvement strategies
• checking legal compliance is being met
• examining records
• if policies and procedures are being correctly carried out (compliance, if KPIs are achievable, understanding of employee’s responsibilities, etc)
• monitoring records to identify if strategies are working
• if staff are achieving targets set

 

Records for continuous improvement

Information can be recorded in a number of ways including:

• WHS including hazard reports;
• Employee records (appraisals, reviews, feedback sheets, surveys, meetings)
• Customer feedback

The information collected can be used in decision making for any changes or amendments to the policy.

 

 

Changes to policy and procedures

Any modifications could be due to:

• unrealistic targets
• changes in legislation
• business changes
• targets are not being met

 

 

Making policy changes

Any changes that need to be made should be incorporated in a cyclic procedure, the same way it was first implemented, for example:

• research
• recommendations
• evaluation of recommendations
• develop policy
• set targets
• plan
• monitor
• evaluate

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

Topic 4 Review workplace sustainability policy implementation

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

Monitoring the results of your sustainability policy and programs p743-744

 

 

 

Activity:  Mini-Project – Part 4 Implementing procedures

Continue to develop your policy, including procedures and strategies for implementation.  You can start on Part 4 of the project:

Further develop the policy to include how you will review the procedure outlined in Part 3:

• how you will document the outcomes of the procedure
• how will you provide feedback to stakeholders, including the customers of the library?
• In what way could you determine the success or failure of the policy once implemented?
• Which records could be monitored to identify trends that may require immediate action?
• Which records could be used to promote continuous improvement of performance

Write a brief paragraph explaining what you would do to modify the policy or procedure if the following had occurred:

It has been bought to your attention that your procedure implemented is not being correctly carried out and as a result the policy is not being followed.

 

 

 

 

 

 

 

 

Activity: Chapter 23 Managing for Sustainability end of chapter questions and activities

Review Questions

Complete the review questions at the end of the chapter.

Build your skills

Workplace activities

Case Study 23.1 and 23.2

– Work in pairs to answer the questions that follow

 

Activity:  Mini-project

You should complete the mini-project activities and submit to the trainer/assessor.

 

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

Session 7, 8, 9 and 10: Review and Assessment

 

The content of this unit has now been covered. The next three weeks have been allocated for trainer/assessor review and student completion of assessment tasks.

 

 

Review and completion

Allocate time for students to complete any outstanding activities, reading, role-plays, meetings, presentations or further tasks that require observation or submission to the trainer/assessor.

 

The trainer/assessor should allow time to review any topics or activities undertaken by students to consolidate their learning.

 

 

Discuss the Assessment Tasks

Take time to discuss each task in detail if required, and ensure that the students understand the assessment procedures, submission instructions and deadlines.

 

Students should use these sessions to work on their assessment tasks, with support from the trainer/assessor.

 

 

Short Answer Test

Allocate one hour for the completion of Assessment Task 1 – Short answer test.  This is an open book test but is required to take place under supervision test conditions.

 

 

Support

The trainer/assessor should provide as much support as is appropriate for students whilst they undertake their assessment tasks.  The trainer/assessor may have to timetable meetings or role-play’s that require observation for assessment so it is important to ensure that this has been considered into the lesson planning over the last two weeks of assessment.

 

 

Housekeeping

Provide some time at the end of the last session for housekeeping such as administrational duties, student feedback and farewells.

 

 

 

 

 

 

 

 

 

Learner Guide

 

 

 

BSBSUS501 Develop workplace policy and

procedures for sustainability

 

 

 

 

 

 

 

 

 

Table of Contents

 

 

Table of Contents                                                                                        2

Overview                                                                                                    3

Resources                                                                                                  4

Preparation                                                                                                 5

Conducting Lessons                                                                                    6

Induction                                                                                                     7

Introduction                                                                                                 8

Topic 1 Develop workplace sustainability policy                                           10

Topic 1 Develop workplace sustainability policy                                           13

Topic 2 Communicate workplace sustainability policy                                   16

Topic 3 Implement workplace sustainability policy                                        18

Topic 4 Review workplace sustainability policy implementation                     21

Topic 4 Review workplace sustainability policy implementation                     24

Review and Assessment                                                                            26

 

Overview

BSBSUS501 Develop workplace policy and procedures for sustainability

 

This learner guide is provided to you to use whilst you are studying this unit. Your trainer/assessor will got though all of the theory and you will complete a number of activities to prepare you for assessment at the end of the unit.

 

 

Duration

 

6 weeks            Content delivery:   3 weeks

Assessment:         3 weeks

 

 

 

Week 1	Topic 1 Develop workplace sustainability policy
	Topic 1 Develop workplace sustainability policy
Week 2	Topic 2 Communicate workplace sustainability policy
	Topic 3 Implement workplace sustainability policy
Week 3	Topic 4 Review workplace sustainability policy implementation
	Topic 4 Review workplace sustainability policy implementation
Week 4 – 6	Review and assessment

 

 

 

Resources

 

Recommended texts

The recommended text can be used to support the delivery of this unit.

Management Theory and practice, Cole, Kris, 6th Ed (2016)

Chapter 24:  Managing for Sustainability

 

 

PowerPoint slideshows:

The following slideshows can be used to support the delivery of this lesson:  BSBSUS501 Slideshow.ppt

Each topic for the unit is summarised, following the content presented in the lesson plan, with notes for the trainer/assessor where appropriate. Trainer/assessors can adapt the slideshow to suit his or her own teaching methods.

 

Documents:

A range of excellent supporting documents can be found at:

http://www.sustainability.vic.gov.au/

 

Web links:

Internet links to sources of information, videos or documents are also provided throughout the lesson plan.

If the links are broken, copy and paste them into your web browser.

 

 

 

 

Preparation

 

 

Before you commence delivery of these lessons, take the time to undertake the following:

• Read through this document from start to finish. If you have any queries about how an activity can best be carried out at your RTO, contact your supervisor for advice.
• Read through the recommended texts.
• Conduct further research on the Internet if any concepts are not clear for you.
• Perform each of the activities and homework or self-study that you will give the students.

 

Before giving each session, read through each day’s plan, as some preparation may be required.

• Sourcing videos
• Checking web links
• Preparing any technical resources required
• Planning role-plays
• Setting up activities such as presentations
• General planning

 

 

Equipment

To carry out the Lesson Plan for this unit, the following equipment will be needed:

• Computers with appropriate software and Internet access
• Headsets
• Whiteboard
• Projector

 

 

Industry expertise

To enhance the industry relevance of this classroom-based training approach, we recommend that you identify an industry expert or experts, and invite them in to give short presentations to students.

These industry experts are not trainers, but are people who can provide expert industry information to students to assist them with their learning. Their presentation could last up to one hour, and be provided from week 2 onwards.

 

 

Conducting Lessons

 

Lesson Context

A simulated work environment is to be used when carrying out these lessons.

Therefore, session activities:

• Reflect real life work tasks.
• Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.
• Are assessed using assessment criteria that relate to the quality of work expected by the industry.
• Are performed to industry safety requirements as relevant.
• Use authentic workplace documentation.
• Require students to work with others as part of a team.
• Require students to plan and prioritise competing work tasks.
• Involve the use of standard, workplace equipment such as computers and software.
• Ensure that students are required to consider workplace constraints such as time and budgets.

 

 

Written activities

Activities provided throughout the lesson plan can be undertaken as homework and submitted to the trainer/assessor and/or conducted within the lesson as an observed task.

 

 

Plagiarism, cheating and collusion

Where a trainer/assessor believes there has been an incident of academic misconduct involving plagiarism, cheating, and/or collusion, they should report this along with reasons for the allegation. Assessors should refer to their RTO’s policy and procedures regarding training and assessment for further information.”

 

 

Practical observations

• Practical observations provide opportunities for students to demonstrate both knowledge and skills.
• Observe performance from an appropriate position.
• Record appropriate comments and use for feedback purposes.

 

 

Homework/Self-study

At the end of each session homework/self-study can be set at the discretion of the Assessor. Suggested activities are also provided.

 

 

Induction

 

The following slideshow outlines the induction information provided below for this unit:

Induction.pptx.  The trainer/assessor can adapt the information as relevant.

 

Induction and administrative procedures

Provide your RTO’s induction and housekeeping procedures, or follow the suggested outline:

Cover any general housekeeping such as:

• trainer/assessor administration
• emergency procedures
• location of toilets and fire exits
• WHS, security
• break times
• plagiarism and any other policies and procedures that the college requires the student to acknowledge or read and agree to, such as mobile phone policies or Internet usage policies.

 

Folder management and naming documents

Discuss and demonstrate where and how you would like students to save their work.

As a guide, students should keep all their work for this unit in a folder that has the unit code as its name, along with the student’s name. Any activities and assessment tasks should then be saved to this folder.

 

Students should name documents logically within the folder structure, it should include:

• Unit code
• Task number
• Task name
• Student last name (optional)
• The date or version number (optional)

 

Back up

Students should always have a back up of their work on a different device. If the college has a network drive encourage students to use the drive and then back up to a USB or removable hard drive. If they are using a USB to save files then they should keep a back up on their laptop or home computer.

 

Lesson overview

Provide the students with an overview of the unit and how it will be structured and delivered.

An outline of the suggested delivery is provided on the slide.

 

Assessment

The assessment is provided in a separate document and should be made available to the students once the content has been delivered, along with the deadlines and procedures for submission.

 

 

 

Session 1:  Introduction

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

 

 

 

 

 

Activity: Class Discussion

Brainstorm the concepts:

– sustainability

– workplace sustainability

 

 

What is sustainability?

The UN Bruntland commission defines sustainability as:

“Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.”

 

Explore the following websites, which highlight sustainability in business.

Manufacturing Skills Australia:        http://sustainabilityskills.net.au/what-is-sustainability/my-business/

Danish Trade Union Movement:       http://www.kubix.dk/pdf/167-UK.pdf

Greenbiz:    https://www.greenbiz.com/blog/2007/09/18/sustainability-workplace

https://www.greenbiz.com/collections/sustainability

 

Activity: Video clip

Video Clip:  TEDxDirigo – Peter Arnold – Environmental sustainability: walking our talk in the workplace

 

 

Video Clip: DIRTT’s Answer to Sustainability in the Workplace

Uploaded on Apr 14, 2011 (6:36mins)

Many things are responsible for greenhouse gases, but buildings are at the top of the list. Through reconstruction and renovation, the world has taken one of its most permanent structures and made it disposable. Through the use of DIRTT modular interiors, we are hoping to change that practice.

 

Video Clip:  Aim to Sustain – Sustainability in the Workplace

Uploaded on Dec 4, 2009 (9:29mins)

Practical tips for a more sustainable workplace, from employees of the San Diego County Regional Airport Authority.

 

Video Clip:  Workplace culture: sustainable workplaces

Published on Mar 7, 2012 (2min49mins)

Excerpt from CPA Australia’s Showcasing Best Practice in Public Practice interview series, recorded with practitioners in Australia. This segment includes a response from Tracey Sharah.

https://www.youtube.com/watch?v=MYSpk0UNfoM

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

Topic 1 Develop workplace sustainability policy

 

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

Developing a workplace sustainability policy and strategies p714-728

 

 

Activity: Web sources

Look at both websites referenced in the Great Strides scenario.

How could the smarter planet and the cd project concept support organisations in implementing their own

sustainability policy?

 

Activity: Class discussion

Consider your workplace or past employment when undertaking this unit.

What are your experiences with workplace sustainability practices?

 

 

Sustainability policy

Consider:

• why should an organisation implement a policy?
• what should be in this type of policy?
• What is involved in drafting a policy?

 

 

Teachers Mutual Bank – Sustainability policy

Consider the provided document (tmbsustainabiltypolicy.pdf) to gain an idea of what could be included in a typical sustainability policy.

 

Defining the scope

• how the policy will be applied within the organisation;
• the organisation’s objectives; and
• what needs to be done
• how stakeholders will be consulted
• limitations
• integration of the policy
• monitoring the success
• how it will be reviewed

 

Laws and regulations

• compliance with environmental legislation and regulations

 

Information sources

This will include researching internal and external sources of information:

• current procedures, systems, compliance requirements
• consulting with employees and any internal experts
• WH&S in relation to the environment in the organisation
• Industry bodies
• Government legislation and compliance
• Environmental regulations
• Any external stakeholders
• Similar industries who are undertaking sustainability practices
• Associations/unions

 

Setting goals and targets

• setting specific measures of success (KPIs)
• goal setting/benchmarks
• tracking improvements
• monitoring
• reviewing

 

Brainstorm – how could an organisation track sustainability?

Stakeholders

Consider:

• defining their environmental responsibility
• environmental management
• resources available
• involvement throughout the development of the sustainability policy
• raising awareness to stakeholders

 

 

 

 

Strategies

• developing options for the organisation
• putting forward policy options to stakeholders
• implementation methods

 

Activity: Theory to practice – Sustainability analysis

Attempt an analysis of your workplace/college, using the questions provided.

 

Activity: Compliance

Activity: Compliance

Consider your own place of work, or a previous employer.  Research environmental legislation that organisations in this industry need to be aware of:

Department of Environment: http://www.environment.gov.au/about-us/legislation and  https://www.environment.gov.au/about-us/accountability-reporting/compliance-enforcement-policy

The following website also has information on compliance:  http://sustainabilityskills.net.au/what-is-sustainability/sustainability-practice/strategy-and-management/compliance-requirements/

List any relevant legislation.

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

 

Topic 1 Develop workplace sustainability policy

 

 

 

 

Activity:  Mini Project

 

Activity: Mini Project – PART 1 Develop a policy

Using the following scenario, undertake the following tasks to consolidate your understanding of how a workplace sustainability policy could be developed.  Work in pairs.

 

Scenario:

South Cape public library is a small facility that caters to a town of 1500 people. It provides a learning centre for customers to study, use the Wi-Fi/computers and borrow books.  The library has an area where books are shelved and a room set aside for computer access. There is also, a staffroom with a small kitchen. The library is open Monday – Friday and employs two full time staff and two casual staff.  The library has the following resources:

• two printers, one has been kept since the other was replaced.
• one old photocopier
• five new IBM computers.

 

The regional library oversees each library unit and over the past three months, each unit has been reviewed for sustainability practices to achieve greater efficiency practices and make savings across the board.  They would like to promote their sustainability practices to customers and the goal is to create energy efficient and sustainable library units.

 

The following information shows the energy consumption and environmental practices of this library:

1. There are five new IBM PCs with 17” widescreen LED monitors. The PCs are replaced every 2 years when they are out of warranty. All machines are replaced with a monitor, keyboard and mouse. The old machines and equipment are sent to the local council e-waste facility (the Library has to pay for their disposal).
2. None of the staff know about energy efficiency practices relating to the computers – they are left on all day, although most are shut down at night, depending on who is on
3. There is one individual Canon Pixma inkjet printer directly connected to the staff PC. There is one old HP Laser printer, which is networked, and located in the Library for everyone to utilise (customers can print out then come to the desk to pay (.10c per page).
4. There is one photocopier.  It only produces black and white copies, although it is capable of scanning in colour, it is only used for photocopying. There is no recycle bin or option to re-use paper. Customers must ask for a code before copying and have to pay .20c per copy.
5. Electricity for the above equipment is charged to the general electricity account. The electricity bill for the Library is currently $2000 per month. All of the equipment is purchased and maintained by the South Cape library budget.
6. The library has florescent lighting, which is needed due to the lack of natural light.
7. The library purchases new books throughout the year and bins older or damaged items from the shelf on 3-monthly basis. Newspapers are delivered daily and thrown into the outdoor recycle bin at the end of the week.

 

Tasks

As the manager of South Cape library, you have been put in charge of developing a sustainability policy that will make better efficiencies around energy and resource usage, waste management, paper usage, recycling and purchasing of equipment. This is to be approved by the regional office.  Complete the following tasks:

 

1. Define the scope of the sustainability policy
2. Gather information from a variety of sources that will help to develop the policy. Use the college or your own public
3. Identify the stakeholders
4. Include a strategy for each of the following issues:

• e-waste and recycling
• purchasing policy
• electricity consumption
• reducing equipment costs for the printing function – paper/ink usage

5. Make recommendations to the regional office, taking into consideration effectiveness, timeframes and cost
6. Outline the method of implementation, the forecasted outcomes and performance indicators that could be used to review the policy.

Ensure that the policy reflects the regional office commitment to sustainability.

The policy should be professionally presented and structured in a clear format.

 

Encourage students to make any assumptions and use real world information where relevant.  They could also look on the Internet for sustainability policies written for a library and refer to it as guidance.

 

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

Topic 2 Communicate workplace sustainability policy

 

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

Developing and implementing sustainability programs p728-744

 

 

 

Workplace culture

• considering the sustainable culture currently in the workplace

Discuss – What are your experiences (either current or past employment).  Did your workplace promote a sustainable culture? Why, Why not?  What could have been improved?

Activity: Brainstorm – How can an organisation promote a sustainable workplace culture?

Video Clip:  Collaboration is Key to Creating an Engaged Culture of Sustainability

https://www.youtube.com/watch?v=R9GP9rsUOzI  Published on Nov 7, 2013 (17min06)

How do you create an engaged culture of sustainability within a company? In this panel discussion you will hear how green teams, cross-functional collaboration with human resources, and communications all play a role in motivating employees around the company’s goals.

 

Change management

Incorporating any changes would require looking at the organisation and the practicalities of making those changes:

• does it fit in with the strategic plan;
• do the changes have to be mandatory or are they optional
• what is the time-frame for implementation
• how does this improve the organisation by implementing this policy
• costs involved
• legal compliance
• what are the benefits
• how can it be implemented
• will it involve training or development for staff
• will a new policy be required.

 

Communication

How should new practices should be communicated?

• how to communicate changes to staff and management
• communication methods
• management of practices
• communication of information – ie progress updates/reports, meetings, newsletters, notices, workshops, etc.
• stakeholder involvement – at all stages
• resistance to change
• communication of environmental impacts to help resistance to change
• employee contribution to sustainable practices.
• Feedback
• Expected outcomes.

Activity: Mini Project – PART 2 Promote the Policy

Continue to develop your policy. Make any assumptions and use real world information where relevant.  You could also look on the Internet for sustainability policies written for a library and refer to it as guidance.  You should commence Part 2 of the project:

 

As the manager, you will need to ensure that the policy is promoted accordingly. You are to write a brief paragraph explaining:

• how the policy and its expected outcomes will be promoted to the key stakeholders
• how stakeholders will be informed
• what the expected outcomes will be and the activities and responsibilities of key stakeholders.

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

Topic 3 Implement workplace sustainability policy

 

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

 

Sustainable practices

View the following link, for developing sustainable business practices.

It focuses on practical steps from understanding sustainability in terms of business, looking at examples and scenarios, defining a set of guiding principles, and applying them into a business plan.

https://en.wikibooks.org/wiki/Sustainable_Business/Sustainable_business_practice

 

SWOT analysis

Consider what the internal and external factors would be when conducting a SWOT analysis for implementing a sustainability policy.

 

What would be included in an action plan:

• key objectives
• action required to achieve objectives
• monitoring tools
• allocation of resources

 

KPIs

– objectives

– targets

 

Development of initiatives:

• improvements
• identification of requirements
• resourcing
• monitoring

 

SMART goals

What are SMART goals?

Define SMART goals providing an example using the mini-project.

 

 

Procedures

These are the specific procedures required to implement the policy. The organisation will need to consider:

• any existing tools and techniques to reduce waste and increase efficiency
• commitment of senior management
• strategic and operational business planning
• defining organisational values
• workplace culture
• training and development

The procedures must clearly relate to the policy and indicate where compliance is mandatory.

Employees should be consulted throughout the draft of the policy.

Communication of the procedures should be achieved through:

• workshops
• training sessions;
• induction manuals
• info sheets
• emails and memos
• meetings
• posters
• notices

Further discussions should be made with employees and stakeholders to determine any concerns, problems and solutions.

 

Monitoring

 

This includes:

 

• Continuous improvement;
• Consultation;
• Monitoring through audits
• Reviews;
• Records;
• Feedback;
• If targets have been met.

 

Records

Everything must be clearly documented and recorded. This can include:

• written procedures
• reviews carried out
• audits
• training and development
• any breaches

 

All documentation should be kept and made available to stakeholders if required. This could include:

• sustainability documentation
• forms
• permits
• audit review reports
• legal requirements
• legal documentation

Activity:  Mini-Project – Part 3 Develop and communicate a procedure

 

Continue to develop your policy.  Make any assumptions and use real world information where relevant.  You could also look on the Internet for sustainability policies written for a library and refer to it as guidance.  You can start on Part 3 of the project:

 

Select one procedure to be implemented at the library.

• develop the procedure
• explain how it will be communicated
• implement a strategy to monitor the procedure for continuous improvement
• identify how it will be recorded and by whom.

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

 

 

Topic 4 Review workplace sustainability policy implementation

 

 

 

 

 

Reporting

The reporting process is to identify costs outlaid against the benefits of implementing the improvements.

• what is the cost to the organisation if the improvements do not go ahead (this could be anything from losing competitive advantage to loss of reputation).

Reports can be a valuable means of sharing information, showing how compliance has been met, indicating how efficiency has been improved or how targets were met.

Report information can come from:

• records
• staff meetings
• newsletters

Keeping records up-to-date requires standardising formats and controls.  Control systems are often put in place to ensure documents are kept up-to-date as a matter of compliance. As an example, procedures often change and need updating.

 

Evaluation of policy

• feedback from internal and external stakeholders
• comparing results to targets and benchmarks

Considering the amount of information required in order to evaluate, these should be done over a period of time to take into consideration energy use (electricity bills are usually issued quarterly) which can be compared with previous years or months.

• investigation of any issues or reasons why there is no progress
• gaining suggestions or recommendations from stakeholders
• undertaking an audit

 

Activity:  ISO standards

The ISO or AS standards can be used as a formal process for review. Have a look at the following standard as a guide:  http://www.iso.org/iso/home/store/catalogue_ics/catalogue_detail_ics.htm?csnumber=50675

 

 

Investigating success

This could be done in a number of ways:

• the ongoing continuous improvement strategies
• checking legal compliance is being met
• examining records
• if policies and procedures are being correctly carried out (compliance, if KPIs are achievable, understanding of employee’s responsibilities, etc)
• monitoring records to identify if strategies are working
• if staff are achieving targets set

 

Records for continuous improvement

Information can be recorded in a number of ways including:

• WHS including hazard reports;
• Employee records (appraisals, reviews, feedback sheets, surveys, meetings)
• Customer feedback

The information collected can be used in decision making for any changes or amendments to the policy.

 

 

Changes to policy and procedures

Any modifications could be due to:

• unrealistic targets
• changes in legislation
• business changes
• targets are not being met

 

 

Making policy changes

Any changes that need to be made should be incorporated in a cyclic procedure, the same way it was first implemented, for example:

• research
• recommendations
• evaluation of recommendations
• develop policy
• set targets
• plan
• monitor
• evaluate

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

Topic 4 Review workplace sustainability policy implementation

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

Monitoring the results of your sustainability policy and programs p743-744

 

 

 

Activity:  Mini-Project – Part 4 Implementing procedures

Continue to develop your policy, including procedures and strategies for implementation.  You can start on Part 4 of the project:

Further develop the policy to include how you will review the procedure outlined in Part 3:

• how you will document the outcomes of the procedure
• how will you provide feedback to stakeholders, including the customers of the library?
• In what way could you determine the success or failure of the policy once implemented?
• Which records could be monitored to identify trends that may require immediate action?
• Which records could be used to promote continuous improvement of performance

Write a brief paragraph explaining what you would do to modify the policy or procedure if the following had occurred:

It has been bought to your attention that your procedure implemented is not being correctly carried out and as a result the policy is not being followed.

 

 

 

 

 

 

 

 

Activity: Chapter 23 Managing for Sustainability end of chapter questions and activities

Review Questions

Complete the review questions at the end of the chapter.

Build your skills

Workplace activities

Case Study 23.1 and 23.2

– Work in pairs to answer the questions that follow

 

Activity:  Mini-project

You should complete the mini-project activities and submit to the trainer/assessor.

 

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

Session 7, 8, 9 and 10: Review and Assessment

 

The content of this unit has now been covered. The next three weeks have been allocated for trainer/assessor review and student completion of assessment tasks.

 

 

Review and completion

Allocate time for students to complete any outstanding activities, reading, role-plays, meetings, presentations or further tasks that require observation or submission to the trainer/assessor.

 

The trainer/assessor should allow time to review any topics or activities undertaken by students to consolidate their learning.

 

 

Discuss the Assessment Tasks

Take time to discuss each task in detail if required, and ensure that the students understand the assessment procedures, submission instructions and deadlines.

 

Students should use these sessions to work on their assessment tasks, with support from the trainer/assessor.

 

 

Short Answer Test

Allocate one hour for the completion of Assessment Task 1 – Short answer test.  This is an open book test but is required to take place under supervision test conditions.

 

 

Support

The trainer/assessor should provide as much support as is appropriate for students whilst they undertake their assessment tasks.  The trainer/assessor may have to timetable meetings or role-play’s that require observation for assessment so it is important to ensure that this has been considered into the lesson planning over the last two weeks of assessment.

 

 

Housekeeping

Provide some time at the end of the last session for housekeeping such as administrational duties, student feedback and farewells.

 

 

 

 

 

 

 

 

 

 

Learner Guide

 

 

 

BSBSUS501 Develop workplace policy and

procedures for sustainability

 

 

 

 

 

 

 

 

 

Table of Contents

 

 

Table of Contents                                                                                        2

Overview                                                                                                    3

Resources                                                                                                  4

Preparation                                                                                                 5

Conducting Lessons                                                                                    6

Induction                                                                                                     7

Introduction                                                                                                 8

Topic 1 Develop workplace sustainability policy                                           10

Topic 1 Develop workplace sustainability policy                                           13

Topic 2 Communicate workplace sustainability policy                                   16

Topic 3 Implement workplace sustainability policy                                        18

Topic 4 Review workplace sustainability policy implementation                     21

Topic 4 Review workplace sustainability policy implementation                     24

Review and Assessment                                                                            26

 

Overview

BSBSUS501 Develop workplace policy and procedures for sustainability

 

This learner guide is provided to you to use whilst you are studying this unit. Your trainer/assessor will got though all of the theory and you will complete a number of activities to prepare you for assessment at the end of the unit.

 

 

Duration

 

6 weeks            Content delivery:   3 weeks

Assessment:         3 weeks

 

 

 

Week 1	Topic 1 Develop workplace sustainability policy
	Topic 1 Develop workplace sustainability policy
Week 2	Topic 2 Communicate workplace sustainability policy
	Topic 3 Implement workplace sustainability policy
Week 3	Topic 4 Review workplace sustainability policy implementation
	Topic 4 Review workplace sustainability policy implementation
Week 4 – 6	Review and assessment

 

 

 

Resources

 

Recommended texts

The recommended text can be used to support the delivery of this unit.

Management Theory and practice, Cole, Kris, 6th Ed (2016)

Chapter 24:  Managing for Sustainability

 

 

PowerPoint slideshows:

The following slideshows can be used to support the delivery of this lesson:  BSBSUS501 Slideshow.ppt

Each topic for the unit is summarised, following the content presented in the lesson plan, with notes for the trainer/assessor where appropriate. Trainer/assessors can adapt the slideshow to suit his or her own teaching methods.

 

Documents:

A range of excellent supporting documents can be found at:

http://www.sustainability.vic.gov.au/

 

Web links:

Internet links to sources of information, videos or documents are also provided throughout the lesson plan.

If the links are broken, copy and paste them into your web browser.

 

 

 

 

Preparation

 

 

Before you commence delivery of these lessons, take the time to undertake the following:

• Read through this document from start to finish. If you have any queries about how an activity can best be carried out at your RTO, contact your supervisor for advice.
• Read through the recommended texts.
• Conduct further research on the Internet if any concepts are not clear for you.
• Perform each of the activities and homework or self-study that you will give the students.

 

Before giving each session, read through each day’s plan, as some preparation may be required.

• Sourcing videos
• Checking web links
• Preparing any technical resources required
• Planning role-plays
• Setting up activities such as presentations
• General planning

 

 

Equipment

To carry out the Lesson Plan for this unit, the following equipment will be needed:

• Computers with appropriate software and Internet access
• Headsets
• Whiteboard
• Projector

 

 

Industry expertise

To enhance the industry relevance of this classroom-based training approach, we recommend that you identify an industry expert or experts, and invite them in to give short presentations to students.

These industry experts are not trainers, but are people who can provide expert industry information to students to assist them with their learning. Their presentation could last up to one hour, and be provided from week 2 onwards.

 

 

Conducting Lessons

 

Lesson Context

A simulated work environment is to be used when carrying out these lessons.

Therefore, session activities:

• Reflect real life work tasks.
• Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.
• Are assessed using assessment criteria that relate to the quality of work expected by the industry.
• Are performed to industry safety requirements as relevant.
• Use authentic workplace documentation.
• Require students to work with others as part of a team.
• Require students to plan and prioritise competing work tasks.
• Involve the use of standard, workplace equipment such as computers and software.
• Ensure that students are required to consider workplace constraints such as time and budgets.

 

 

Written activities

Activities provided throughout the lesson plan can be undertaken as homework and submitted to the trainer/assessor and/or conducted within the lesson as an observed task.

 

 

Plagiarism, cheating and collusion

Where a trainer/assessor believes there has been an incident of academic misconduct involving plagiarism, cheating, and/or collusion, they should report this along with reasons for the allegation. Assessors should refer to their RTO’s policy and procedures regarding training and assessment for further information.”

 

 

Practical observations

• Practical observations provide opportunities for students to demonstrate both knowledge and skills.
• Observe performance from an appropriate position.
• Record appropriate comments and use for feedback purposes.

 

 

Homework/Self-study

At the end of each session homework/self-study can be set at the discretion of the Assessor. Suggested activities are also provided.

 

 

Induction

 

The following slideshow outlines the induction information provided below for this unit:

Induction.pptx.  The trainer/assessor can adapt the information as relevant.

 

Induction and administrative procedures

Provide your RTO’s induction and housekeeping procedures, or follow the suggested outline:

Cover any general housekeeping such as:

• trainer/assessor administration
• emergency procedures
• location of toilets and fire exits
• WHS, security
• break times
• plagiarism and any other policies and procedures that the college requires the student to acknowledge or read and agree to, such as mobile phone policies or Internet usage policies.

 

Folder management and naming documents

Discuss and demonstrate where and how you would like students to save their work.

As a guide, students should keep all their work for this unit in a folder that has the unit code as its name, along with the student’s name. Any activities and assessment tasks should then be saved to this folder.

 

Students should name documents logically within the folder structure, it should include:

• Unit code
• Task number
• Task name
• Student last name (optional)
• The date or version number (optional)

 

Back up

Students should always have a back up of their work on a different device. If the college has a network drive encourage students to use the drive and then back up to a USB or removable hard drive. If they are using a USB to save files then they should keep a back up on their laptop or home computer.

 

Lesson overview

Provide the students with an overview of the unit and how it will be structured and delivered.

An outline of the suggested delivery is provided on the slide.

 

Assessment

The assessment is provided in a separate document and should be made available to the students once the content has been delivered, along with the deadlines and procedures for submission.

 

 

 

Session 1:  Introduction

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

 

 

 

 

 

Activity: Class Discussion

Brainstorm the concepts:

– sustainability

– workplace sustainability

 

 

What is sustainability?

The UN Bruntland commission defines sustainability as:

“Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.”

 

Explore the following websites, which highlight sustainability in business.

Manufacturing Skills Australia:        http://sustainabilityskills.net.au/what-is-sustainability/my-business/

Danish Trade Union Movement:       http://www.kubix.dk/pdf/167-UK.pdf

Greenbiz:    https://www.greenbiz.com/blog/2007/09/18/sustainability-workplace

https://www.greenbiz.com/collections/sustainability

 

Activity: Video clip

Video Clip:  TEDxDirigo – Peter Arnold – Environmental sustainability: walking our talk in the workplace

 

 

Video Clip: DIRTT’s Answer to Sustainability in the Workplace

Uploaded on Apr 14, 2011 (6:36mins)

Many things are responsible for greenhouse gases, but buildings are at the top of the list. Through reconstruction and renovation, the world has taken one of its most permanent structures and made it disposable. Through the use of DIRTT modular interiors, we are hoping to change that practice.

 

Video Clip:  Aim to Sustain – Sustainability in the Workplace

Uploaded on Dec 4, 2009 (9:29mins)

Practical tips for a more sustainable workplace, from employees of the San Diego County Regional Airport Authority.

 

Video Clip:  Workplace culture: sustainable workplaces

Published on Mar 7, 2012 (2min49mins)

Excerpt from CPA Australia’s Showcasing Best Practice in Public Practice interview series, recorded with practitioners in Australia. This segment includes a response from Tracey Sharah.

https://www.youtube.com/watch?v=MYSpk0UNfoM

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

Topic 1 Develop workplace sustainability policy

 

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

Developing a workplace sustainability policy and strategies p714-728

 

 

Activity: Web sources

Look at both websites referenced in the Great Strides scenario.

How could the smarter planet and the cd project concept support organisations in implementing their own

sustainability policy?

 

Activity: Class discussion

Consider your workplace or past employment when undertaking this unit.

What are your experiences with workplace sustainability practices?

 

 

Sustainability policy

Consider:

• why should an organisation implement a policy?
• what should be in this type of policy?
• What is involved in drafting a policy?

 

 

Teachers Mutual Bank – Sustainability policy

Consider the provided document (tmbsustainabiltypolicy.pdf) to gain an idea of what could be included in a typical sustainability policy.

 

Defining the scope

• how the policy will be applied within the organisation;
• the organisation’s objectives; and
• what needs to be done
• how stakeholders will be consulted
• limitations
• integration of the policy
• monitoring the success
• how it will be reviewed

 

Laws and regulations

• compliance with environmental legislation and regulations

 

Information sources

This will include researching internal and external sources of information:

• current procedures, systems, compliance requirements
• consulting with employees and any internal experts
• WH&S in relation to the environment in the organisation
• Industry bodies
• Government legislation and compliance
• Environmental regulations
• Any external stakeholders
• Similar industries who are undertaking sustainability practices
• Associations/unions

 

Setting goals and targets

• setting specific measures of success (KPIs)
• goal setting/benchmarks
• tracking improvements
• monitoring
• reviewing

 

Brainstorm – how could an organisation track sustainability?

Stakeholders

Consider:

• defining their environmental responsibility
• environmental management
• resources available
• involvement throughout the development of the sustainability policy
• raising awareness to stakeholders

 

 

 

 

Strategies

• developing options for the organisation
• putting forward policy options to stakeholders
• implementation methods

 

Activity: Theory to practice – Sustainability analysis

Attempt an analysis of your workplace/college, using the questions provided.

 

Activity: Compliance

Activity: Compliance

Consider your own place of work, or a previous employer.  Research environmental legislation that organisations in this industry need to be aware of:

Department of Environment: http://www.environment.gov.au/about-us/legislation and  https://www.environment.gov.au/about-us/accountability-reporting/compliance-enforcement-policy

The following website also has information on compliance:  http://sustainabilityskills.net.au/what-is-sustainability/sustainability-practice/strategy-and-management/compliance-requirements/

List any relevant legislation.

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

 

Topic 1 Develop workplace sustainability policy

 

 

 

 

Activity:  Mini Project

 

Activity: Mini Project – PART 1 Develop a policy

Using the following scenario, undertake the following tasks to consolidate your understanding of how a workplace sustainability policy could be developed.  Work in pairs.

 

Scenario:

South Cape public library is a small facility that caters to a town of 1500 people. It provides a learning centre for customers to study, use the Wi-Fi/computers and borrow books.  The library has an area where books are shelved and a room set aside for computer access. There is also, a staffroom with a small kitchen. The library is open Monday – Friday and employs two full time staff and two casual staff.  The library has the following resources:

• two printers, one has been kept since the other was replaced.
• one old photocopier
• five new IBM computers.

 

The regional library oversees each library unit and over the past three months, each unit has been reviewed for sustainability practices to achieve greater efficiency practices and make savings across the board.  They would like to promote their sustainability practices to customers and the goal is to create energy efficient and sustainable library units.

 

The following information shows the energy consumption and environmental practices of this library:

1. There are five new IBM PCs with 17” widescreen LED monitors. The PCs are replaced every 2 years when they are out of warranty. All machines are replaced with a monitor, keyboard and mouse. The old machines and equipment are sent to the local council e-waste facility (the Library has to pay for their disposal).
2. None of the staff know about energy efficiency practices relating to the computers – they are left on all day, although most are shut down at night, depending on who is on
3. There is one individual Canon Pixma inkjet printer directly connected to the staff PC. There is one old HP Laser printer, which is networked, and located in the Library for everyone to utilise (customers can print out then come to the desk to pay (.10c per page).
4. There is one photocopier.  It only produces black and white copies, although it is capable of scanning in colour, it is only used for photocopying. There is no recycle bin or option to re-use paper. Customers must ask for a code before copying and have to pay .20c per copy.
5. Electricity for the above equipment is charged to the general electricity account. The electricity bill for the Library is currently $2000 per month. All of the equipment is purchased and maintained by the South Cape library budget.
6. The library has florescent lighting, which is needed due to the lack of natural light.
7. The library purchases new books throughout the year and bins older or damaged items from the shelf on 3-monthly basis. Newspapers are delivered daily and thrown into the outdoor recycle bin at the end of the week.

 

Tasks

As the manager of South Cape library, you have been put in charge of developing a sustainability policy that will make better efficiencies around energy and resource usage, waste management, paper usage, recycling and purchasing of equipment. This is to be approved by the regional office.  Complete the following tasks:

 

1. Define the scope of the sustainability policy
2. Gather information from a variety of sources that will help to develop the policy. Use the college or your own public
3. Identify the stakeholders
4. Include a strategy for each of the following issues:

• e-waste and recycling
• purchasing policy
• electricity consumption
• reducing equipment costs for the printing function – paper/ink usage

5. Make recommendations to the regional office, taking into consideration effectiveness, timeframes and cost
6. Outline the method of implementation, the forecasted outcomes and performance indicators that could be used to review the policy.

Ensure that the policy reflects the regional office commitment to sustainability.

The policy should be professionally presented and structured in a clear format.

 

Encourage students to make any assumptions and use real world information where relevant.  They could also look on the Internet for sustainability policies written for a library and refer to it as guidance.

 

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

Topic 2 Communicate workplace sustainability policy

 

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

Developing and implementing sustainability programs p728-744

 

 

 

Workplace culture

• considering the sustainable culture currently in the workplace

Discuss – What are your experiences (either current or past employment).  Did your workplace promote a sustainable culture? Why, Why not?  What could have been improved?

Activity: Brainstorm – How can an organisation promote a sustainable workplace culture?

Video Clip:  Collaboration is Key to Creating an Engaged Culture of Sustainability

https://www.youtube.com/watch?v=R9GP9rsUOzI  Published on Nov 7, 2013 (17min06)

How do you create an engaged culture of sustainability within a company? In this panel discussion you will hear how green teams, cross-functional collaboration with human resources, and communications all play a role in motivating employees around the company’s goals.

 

Change management

Incorporating any changes would require looking at the organisation and the practicalities of making those changes:

• does it fit in with the strategic plan;
• do the changes have to be mandatory or are they optional
• what is the time-frame for implementation
• how does this improve the organisation by implementing this policy
• costs involved
• legal compliance
• what are the benefits
• how can it be implemented
• will it involve training or development for staff
• will a new policy be required.

 

Communication

How should new practices should be communicated?

• how to communicate changes to staff and management
• communication methods
• management of practices
• communication of information – ie progress updates/reports, meetings, newsletters, notices, workshops, etc.
• stakeholder involvement – at all stages
• resistance to change
• communication of environmental impacts to help resistance to change
• employee contribution to sustainable practices.
• Feedback
• Expected outcomes.

Activity: Mini Project – PART 2 Promote the Policy

Continue to develop your policy. Make any assumptions and use real world information where relevant.  You could also look on the Internet for sustainability policies written for a library and refer to it as guidance.  You should commence Part 2 of the project:

 

As the manager, you will need to ensure that the policy is promoted accordingly. You are to write a brief paragraph explaining:

• how the policy and its expected outcomes will be promoted to the key stakeholders
• how stakeholders will be informed
• what the expected outcomes will be and the activities and responsibilities of key stakeholders.

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

Topic 3 Implement workplace sustainability policy

 

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

 

Sustainable practices

View the following link, for developing sustainable business practices.

It focuses on practical steps from understanding sustainability in terms of business, looking at examples and scenarios, defining a set of guiding principles, and applying them into a business plan.

https://en.wikibooks.org/wiki/Sustainable_Business/Sustainable_business_practice

 

SWOT analysis

Consider what the internal and external factors would be when conducting a SWOT analysis for implementing a sustainability policy.

 

What would be included in an action plan:

• key objectives
• action required to achieve objectives
• monitoring tools
• allocation of resources

 

KPIs

– objectives

– targets

 

Development of initiatives:

• improvements
• identification of requirements
• resourcing
• monitoring

 

SMART goals

What are SMART goals?

Define SMART goals providing an example using the mini-project.

 

 

Procedures

These are the specific procedures required to implement the policy. The organisation will need to consider:

• any existing tools and techniques to reduce waste and increase efficiency
• commitment of senior management
• strategic and operational business planning
• defining organisational values
• workplace culture
• training and development

The procedures must clearly relate to the policy and indicate where compliance is mandatory.

Employees should be consulted throughout the draft of the policy.

Communication of the procedures should be achieved through:

• workshops
• training sessions;
• induction manuals
• info sheets
• emails and memos
• meetings
• posters
• notices

Further discussions should be made with employees and stakeholders to determine any concerns, problems and solutions.

 

Monitoring

 

This includes:

 

• Continuous improvement;
• Consultation;
• Monitoring through audits
• Reviews;
• Records;
• Feedback;
• If targets have been met.

 

Records

Everything must be clearly documented and recorded. This can include:

• written procedures
• reviews carried out
• audits
• training and development
• any breaches

 

All documentation should be kept and made available to stakeholders if required. This could include:

• sustainability documentation
• forms
• permits
• audit review reports
• legal requirements
• legal documentation

Activity:  Mini-Project – Part 3 Develop and communicate a procedure

 

Continue to develop your policy.  Make any assumptions and use real world information where relevant.  You could also look on the Internet for sustainability policies written for a library and refer to it as guidance.  You can start on Part 3 of the project:

 

Select one procedure to be implemented at the library.

• develop the procedure
• explain how it will be communicated
• implement a strategy to monitor the procedure for continuous improvement
• identify how it will be recorded and by whom.

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

 

 

Topic 4 Review workplace sustainability policy implementation

 

 

 

 

 

Reporting

The reporting process is to identify costs outlaid against the benefits of implementing the improvements.

• what is the cost to the organisation if the improvements do not go ahead (this could be anything from losing competitive advantage to loss of reputation).

Reports can be a valuable means of sharing information, showing how compliance has been met, indicating how efficiency has been improved or how targets were met.

Report information can come from:

• records
• staff meetings
• newsletters

Keeping records up-to-date requires standardising formats and controls.  Control systems are often put in place to ensure documents are kept up-to-date as a matter of compliance. As an example, procedures often change and need updating.

 

Evaluation of policy

• feedback from internal and external stakeholders
• comparing results to targets and benchmarks

Considering the amount of information required in order to evaluate, these should be done over a period of time to take into consideration energy use (electricity bills are usually issued quarterly) which can be compared with previous years or months.

• investigation of any issues or reasons why there is no progress
• gaining suggestions or recommendations from stakeholders
• undertaking an audit

 

Activity:  ISO standards

The ISO or AS standards can be used as a formal process for review. Have a look at the following standard as a guide:  http://www.iso.org/iso/home/store/catalogue_ics/catalogue_detail_ics.htm?csnumber=50675

 

 

Investigating success

This could be done in a number of ways:

• the ongoing continuous improvement strategies
• checking legal compliance is being met
• examining records
• if policies and procedures are being correctly carried out (compliance, if KPIs are achievable, understanding of employee’s responsibilities, etc)
• monitoring records to identify if strategies are working
• if staff are achieving targets set

 

Records for continuous improvement

Information can be recorded in a number of ways including:

• WHS including hazard reports;
• Employee records (appraisals, reviews, feedback sheets, surveys, meetings)
• Customer feedback

The information collected can be used in decision making for any changes or amendments to the policy.

 

 

Changes to policy and procedures

Any modifications could be due to:

• unrealistic targets
• changes in legislation
• business changes
• targets are not being met

 

 

Making policy changes

Any changes that need to be made should be incorporated in a cyclic procedure, the same way it was first implemented, for example:

• research
• recommendations
• evaluation of recommendations
• develop policy
• set targets
• plan
• monitor
• evaluate

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

Topic 4 Review workplace sustainability policy implementation

Recommended text

Management Theory and practice

Chapter 23:  Managing for Sustainability

Monitoring the results of your sustainability policy and programs p743-744

 

 

 

Activity:  Mini-Project – Part 4 Implementing procedures

Continue to develop your policy, including procedures and strategies for implementation.  You can start on Part 4 of the project:

Further develop the policy to include how you will review the procedure outlined in Part 3:

• how you will document the outcomes of the procedure
• how will you provide feedback to stakeholders, including the customers of the library?
• In what way could you determine the success or failure of the policy once implemented?
• Which records could be monitored to identify trends that may require immediate action?
• Which records could be used to promote continuous improvement of performance

Write a brief paragraph explaining what you would do to modify the policy or procedure if the following had occurred:

It has been bought to your attention that your procedure implemented is not being correctly carried out and as a result the policy is not being followed.

 

 

 

 

 

 

 

 

Activity: Chapter 23 Managing for Sustainability end of chapter questions and activities

Review Questions

Complete the review questions at the end of the chapter.

Build your skills

Workplace activities

Case Study 23.1 and 23.2

– Work in pairs to answer the questions that follow

 

Activity:  Mini-project

You should complete the mini-project activities and submit to the trainer/assessor.

 

 

 

Homework/Self-Study

Undertake the required homework, this can include completing any activities, questions or reading from the day’s session set by the trainer/assessor.

 

 

 

 

Session 7, 8, 9 and 10: Review and Assessment

 

The content of this unit has now been covered. The next three weeks have been allocated for trainer/assessor review and student completion of assessment tasks.

 

 

Review and completion

Allocate time for students to complete any outstanding activities, reading, role-plays, meetings, presentations or further tasks that require observation or submission to the trainer/assessor.

 

The trainer/assessor should allow time to review any topics or activities undertaken by students to consolidate their learning.

 

 

Discuss the Assessment Tasks

Take time to discuss each task in detail if required, and ensure that the students understand the assessment procedures, submission instructions and deadlines.

 

Students should use these sessions to work on their assessment tasks, with support from the trainer/assessor.

 

 

Short Answer Test

Allocate one hour for the completion of Assessment Task 1 – Short answer test.  This is an open book test but is required to take place under supervision test conditions.

 

 

Support

The trainer/assessor should provide as much support as is appropriate for students whilst they undertake their assessment tasks.  The trainer/assessor may have to timetable meetings or role-play’s that require observation for assessment so it is important to ensure that this has been considered into the lesson planning over the last two weeks of assessment.

 

 

Housekeeping

Provide some time at the end of the last session for housekeeping such as administrational duties, student feedback and farewells.